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R
reachpeak
Known Participant
September 27, 2019
Answered

Photoshop is buggy all of the sudden

  • September 27, 2019
  • 2 replies
  • 1461 views

Issues with Photoshop 20.0.6. Has been working fine until yesterday. First issue I noticed was when I tried to use Free Transform on an image. The "handles" that normally appear to help manipulate the item. Did not appear. I researched and found a solution to fix this. 

 

I then tried to move multiple layers to reposition the main items and various shadow layers. Only the top layer would reposition while the others remained in place. I tried selecting all layers. Fail. Tried linking all layers and selecting one layer only. Fail.

 

I am using the previous version of Photoshop to finish projects to work through some tight deadlines, so I haven't had a chance to see if other functions are failing as well. Anyone with similar experiences? Solutions?

This topic has been closed for replies.
Correct answer gener7
I suppose you are using the Move Tool. If you right-click on its' icon in the Option bar, you do have a Reset Tool context menu.

2 replies

gener7
Community Expert
gener7Community Expert
Community Expert
September 27, 2019

Try a Preferences reset.

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
September 27, 2019

Hi there,

 

We apologize for the issues you are facing while trying to use Photoshop 20.0.6.

 

Would you mind telling us if the issue started after any update to Photoshop or the operating system? If not, then please try to reset the preferences for Photoshop using the steps mentioned in the link below and check if that helps.

https://helpx.adobe.com/in/photoshop/using/preferences.html

 

Regards,

Nikunj

R
reachpeakAuthor
Known Participant
September 27, 2019
I updated to that version of Photoshop some time ago. No issues until yesterday. I did try resetting the preferences. General > Reset Preferences on Quit. This solved the transform issue but not the other issue mentioned.
gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
September 27, 2019
I suppose you are using the Move Tool. If you right-click on its' icon in the Option bar, you do have a Reset Tool context menu.
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