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Stereorix
Inspiring
January 6, 2025
Answered

Photoshop is closing itself because of the conflict with the GPU

  • January 6, 2025
  • 2 replies
  • 249 views

I'm starting a new post because the replies in the previous one don't add up... Photoshop closes by itself when I try to open any graphic file JPG, PNG, PSD, PDF, etc., as well as when I want to create a new document. I discovered that Photoshop doesn't close by itself when I turn off the graphics processor in the options, in the performance. There is some conflict with the GPU. In the GPU Compatibility tab everything is ok, and during work all processes that require GPU help cause the program to close. I have a GeForce RTX 3060. All drivers are up to date, the system is up to date.

Correct answer Stereorix

It's PC. I have now a new computer but I needed to clean all the old divers after the AMD GPU on the drive.

 

Ok, it was the graphics card driver's fault. I just don't know why the error started so suddenly, for no apparent reason.

2 replies

Stereorix
StereorixAuthorCorrect answer
Inspiring
January 6, 2025

It's PC. I have now a new computer but I needed to clean all the old divers after the AMD GPU on the drive.

 

Ok, it was the graphics card driver's fault. I just don't know why the error started so suddenly, for no apparent reason.

D Fosse
Community Expert
Community Expert
January 6, 2025

Laptop/dual graphics?

 

Post the full Help > System Info from Photoshop.