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Participant
April 18, 2021
Question

Photoshop is failing to load

  • April 18, 2021
  • 1 reply
  • 236 views

I have tried 5 times, I've tried restarting my computer and uninstalling and re-installing Photoshop to no avail, other Adobe programs load just fine. I can't submit the error because the cursor just keeps spinning and I have to stop it in Task Manager

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1 reply

Mylenium
Legend
April 18, 2021

Without any system info or the relevant launch and crash logs nobody can even guess. Start by checking the permissions on your user folders and the swap file locations.

 

Mylenium

Shawn5CABAuthor
Participant
April 24, 2021

I sent the logs to support and just installed the previous version. Whatever it is, it seemed to be a problem with the latest update.