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brianw59208541
brianw59208541
Participant
March 31, 2023
Answered

Photoshop is frequently locking images. Following the dialog box advice below doesn't always work.

  • March 31, 2023
  • 1 reply
  • 994 views

“Could not open ‘ImageName.jpg’ because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.”

 

How can I stop this PS behavior? Seems to happen in spirts, and with no common characteristics in the locked images. PS is CC updated to the latest. Mac is Mac Mini (M1, 2020) Memory 8 GB, MacOS 11.7...

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1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 31, 2023

@brianw59208541 take a look here

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-learn-how-to-give-full-disk-access-to-photoshop-on-macos/m-p/12889716

brianw59208541
brianw59208541Author
Participant
April 1, 2023

Thanks, Ged! I followed the directions and hopefully that solves the problem! I've never been able to find a solution before. Maybe I was asking the question improperly. Will the Full Disk Access to PS still apply when Adobe updates the application?

brianw59208541
brianw59208541Author
Participant
April 1, 2023

Will the Full Disk Access to PS still apply when Adobe updates the application?

By @brianw59208541

 

Maybe, Brian, but can any of us say with certainty what will happen in the next updates to Photoshop and macOS? 🙂 Full disk access is a security feature from Apple that was introduced with Mojave.

https://www.macworld.com/article/231975/the-difference-between-accessibility-and-full-disk-access.html

 

If it doesn't work in future updates, check back here and we'll have an answer for you!

 

Jane

 


I'll let you know, Jane! Thanks! 🙂

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