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default34p9yulr46r3
Participant
March 31, 2021
Answered

Photoshop is missing from my apps in creative cloud desktop.

  • March 31, 2021
  • 2 replies
  • 2510 views

I uninstalled photoshop and am trying to reinstall it through creative cloud but while in the desktop version it does not appear.

I try to do a search for it and attempted to download it again but it just takes me to my creative cloud desktop where I do not see the photoshop app.

anyone with ideas?

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi there,

     

    Sorry that Photoshop is not showing up in the Creative Cloud Desktop app on your computer.

     

    What is your computer's operating system and it's version? 

     

    Please check that your computer meets the minimum requirements for Photoshop as mentioned in this article: https://helpx.adobe.com/photoshop/system-requirements.html

     

    Thanks,

    Akash

    2 replies

    E
    esmej310
    Participant
    April 11, 2022

    Did anyone find a solution to this problem? 

    s.and
    s.and
    Participant
    May 10, 2023

    I previously reported the problem on April 21, 2023. I contacted Adobe support and the solution provided was to follow the prompts in Creative Cloud to Install Photoshop. This solved the problem and preserved all my settings in Photoshop. The only negative thing was that it wiped out all my Recents - not the actual documents, just the record in Open Recent. No problem for me, but a slight inconvenience. Everything else appears to be normal now.

    P
    paul Ace PhotoShop
    Participating Frequently
    May 12, 2023

    When I tried re-intalling Photoshop I lost all my preferences and shortcuts. It was like a virgin install.

    Very disappointing. I had to use a system clone to get it all back. Wasted 3 unproductive hours in the process.

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    April 1, 2021

    Hi there,

     

    Sorry that Photoshop is not showing up in the Creative Cloud Desktop app on your computer.

     

    What is your computer's operating system and it's version? 

     

    Please check that your computer meets the minimum requirements for Photoshop as mentioned in this article: https://helpx.adobe.com/photoshop/system-requirements.html

     

    Thanks,

    Akash

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