Photoshop is not working properly with graphics card on windows 11

Forum|Forum|4 years ago
December 31, 2021
1 reply
939 views

Whenever I open my photoshop 2022 on windows 11 it keeps crashing unless I set it to not use the graphics card, so it results on losing performance. and it ends up either crashing or not working properly. Sometimes it tries to work but only on

This was not happening on windows 10.

I have windows 11 21H2
Intel core i5 10400H

GPU nvidia gtx 1650

Windows

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Correct answer Ged_Traynor

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Ged_Traynor

Correct answer

Community Expert

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

G

Germán MAuthor

Participant

Thank you so much, that was the problem, do you know why does that option make the program crash?

Ged_Traynor

Community Expert

Not sure why it causes the crashes for some people, do you download and install the GPU driver directly from Nvidia and if so do you use the Game Ready or the Studio version, Adobe recommends the Studio version.

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