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Question

Photoshop isn't showing changes made

Forum|Forum|7 years ago
May 8, 2018
3 replies
678 views

I have the latest CC version of Photoshop and I'm having issues right now where the program won't show changes I've made to a file unless I move the layer I'm working on with the cursor, or delete it or various other actions that seem to trigger the change.

I tried restarting the computer and restarting the program. Any suggestions?

Thanks!

This topic has been closed for replies.

Warren Heaton

Community Expert

Your scratch disk location could be running low on available storage space.

How much space is available on your Macintosh HD? (Apple Menu > About This Mac > Storage).

Some other things to try when software starts to do something unexpected:

Create a new macOS X user and try using Photoshop under that account. Use PS as you would normally to see if the problem persists or goes away.
Create a new boot drive that has only macOS X and Photoshop installed. A USB3 Flash drive will work (but it'll be slow unless it's a newer, more expensive high-bandwidth ones). Use PS as you would normally to see if the problem persists or goes away.

-Warren

sarahpellerAuthor

Known Participant

I've been observing this issue for a while. For about a month or so, I didn't have any issues with the programs. Now it seems to only be Photoshop that is acting up. Pretty much every change I make to my document doesn't appear until after I switch to another document or make the next change, which seems to sometimes trigger the previous change.

I just checked my available space on my HD, as suggested. I have 50 GB free, which seems like a lot to me... What do you think?

Photoshop seems to have no issues when I use it from another user account.

What does this mean and does it point to a possible solution?

Thanks so much, everyone!

- Sarah

D

deliverance

Inspiring

Try updating or reseting Photoshop How to delete/reset Photoshop preferences

Ko.Maruyama

Community Expert

This is a good reference.

but I dunno if this will help all of the graphics issues through the other apps... sounds hardware related.

Ko.Maruyama

Community Expert

Is it possible that it's an issue related to your graphics card?

What's your card spec?

What's the size of the PSD that you're working on?

sarahpellerAuthor

Known Participant

Hmm... maybe. I am realizing that I'm having trouble with all of the Adobe programs right now. In InDesign, weird black triangles and distortions are appearing on my files when I make changes. In Illustrator, I can't get the tool to change from the pencil tool to another tool...

This is what is says under "graphics" when I look up info for my mac: NVIDIA GeForce GT 650M 1024 MB

The file size that I was working on yesterday in Photoshop was 111 MB

What do you think it might be?

I already tried resetting preferences for Photoshop, btw. It didn't work. But then I restarted my computer again and photoshop has been working for the time being. But this has happened before, so I fear that I might have the same problem again...

Ko.Maruyama

Community Expert

yechhh. not a good thing in any circumstance, but if they're all having troubles displaying graphics - - - ick. it may probably be the graphics card.

I've had the misfortune of having several cards die under my watch.

The photoshop document isn't *that* big. And your video card is MORE than capable, but that model is a little old.

If you can't diagnose it yourself, it's worth taking it into an Apple store, or a store you trust to get a quick look at it.

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