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Photoshop Issue

New Here ,
Oct 09, 2023 Oct 09, 2023

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I keep encountering an issue with Photoshop that I cannot figure out how to fix.  I have tried all the solutions suggested.  I am now even unable to close the program.  

TapestryWeaver_0-1696919250556.png

Most everything is unavailable. My graphics processor is compatible. I have Windows 10, and installed the latest Photoshop.  Any suggestions?  I appreciate any help.  I am unable to do any work until this is fixed.😫

Thanks,

Renée

TapestryWeaver_1-1696919602362.png

 

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Adobe
Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hey, Renée! Welcome to the Photoshop community. We'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

Has this started to happen since the update to Photoshop 25.0, or if this the first time Photoshop is installed on this machine?

Please try to uninstall & reinstall Photoshop from the Creative cloud desktop app to ensure the installation is intact.

 

Let us know how it goes. Thanks!
Sameer K

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