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Photoshop issues with opacity levels slider

Advocate ,
Jul 11, 2022 Jul 11, 2022

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A strange thing has been happening ever since I have been using mac m1
when I go to reduce or increase the opacity of the layer the characters blur
it only happens to but, or it also happens to others.

it does it with photoshop cc2019 and photoshop cc2022.

 

https://easyupload.io/j0x9sl

 

 

TOPICS
Actions and scripting , macOS , Windows

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Adobe Employee ,
Jul 11, 2022 Jul 11, 2022

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Hi @Geppetto Luis, thank you for the video. You mention that this only has happened on your M1 Mac?

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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Advocate ,
Jul 12, 2022 Jul 12, 2022

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Mr. Cory thanks for the help

I did as you told me
I removed the preferences and the problem was not solved

 

this is the system info report.

 

Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66  x64

Number of Launches: 60

Operating System: Mac OS 12.4.0

System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

Physical processor count: 8

Processor speed: 2400 MHz

Built-in memory: 8192 MB

Free memory: 3421 MB

Memory available to Photoshop: 6063 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

SAM SDK Version: 2.0.0-main.1224

ACP.local Status:

 - SDK Version: 2.5.1.1

 - Core Sync Status: Unknown

 - Core Sync Running: Unavailable

 - Min Core Sync Required: 4.3.4.2

Live Edit Client SDK Version: 3.90.3

Content Credentials is disabled

Content Credential Helper Version: Not Available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Disabled.

PSUserConfig entries:

 - U      WarnRunningScripts 0

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 2.8.1

TextEngine: Unified Text Engine

 ======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny:               0

GPUForce:              0

useGPU:                1

useOpenCL:             1

isGPUCapable:          1

GPUName:               Apple M1

GPUVendor:             APPLE

IsNativeGPUCapable:    1

IsOpenGLGPUCapable:    1

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                 5,726 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   1

UseOpenCLChecked:              1

Display: 1

  Display Bounds: top=0, left=0, bottom=1200, right=1920

  Main Display

 ------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

 

[1 ms]

  Start RunAllAPIs

 

[1 ms]

  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=759087 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

 

[169 ms]

  Start sniffer 2022-07-12 10:06:41

  # Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

  sniffer -baseTimeMS=759087 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

  

  {28 ms}

  Start platform native

    # displays:                   1

    Display 0

      Display:                      1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,920, 1,200)

      Dimensions:                   (1,920 1,200)

      Physical size:                (518.809 320.842)

      Pixel size:                   (0.270213 0.267368)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=Apple M1 index=0 preferred=1)

    

    # devices:                    1

    Device 0

      Name:                         Apple M1

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   EMBEDDED

      # attached displays:          1

        1

      GPU accessible RAM:                5,726 MB

      VRAM:                                  0 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                 5,726 MB

      API version:                  1.0 (1.0)

      Device version:               1.0 (1.0)

      Vendor name:                  APPLE

      Driver:                       UNKNOWN

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

  End platform native

  {109 ms}

  

  {109 ms}

  Start platform OpenGL

    # displays:                   1

    Display 0

      Display:                      1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,920, 1,200)

      Dimensions:                   (1,920 1,200)

      Physical size:                (518.809 320.842)

      Pixel size:                   (0.270213 0.267368)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)

    

    # devices:                    1

    Device 0

      Name:                         Apple M1

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          1

        1

      GPU accessible RAM:                5,461 MB

      VRAM:                              5,461 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  2.1 (2.1 Metal - 76.3)

      Device version:               2.1 (2.1 Metal - 76.3)

      Vendor name:                  APPLE

      Driver:                       UNKNOWN

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      GLSL version:                 1.20 (1.20)

      CGL ID:                       16940800

      Display mask:                 3

  End platform OpenGL

  {119 ms}

  

  {119 ms}

  Start platform OpenCL

    # displays:                   0

    

    # devices:                    1

    Device 0

      Name:                         Apple M1

      Preferred:                    TRUE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:                5,726 MB

      VRAM:                              5,726 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  1.2 (OpenCL 1.2 (Apr 19 2022 18:44:25))

      Device version:               1.2 (OpenCL 1.2 )

      Vendor name:                  APPLE

      Driver:                       UNKNOWN

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    55 GB / s

      Compute score:                308.303

      Device name string:           Apple M1    

      Device vendor string:         Apple       

      Platform name string:         Apple       

      Platform vendor string:       Apple       

  End platform OpenCL

  {167 ms}

  

  Exit code kExitNormal

  End sniffer 2022-07-12 10:06:42

[kStatusNormal, kExitNormal]

 

[170 ms]

  Finish RunAllAPIs

 

[1542 ms]

  Start GetSnifferResult

 

[1542 ms]

  Finish GetSnifferResult

 

 ------- Sniffer output

 ======= GPU

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

GUIDBucket: 

Composite Core (enable_composite_core): on 

Composite Core GPU (comp_core_gpu): off 

Composite Core Threads (MultithreadedCompositing): on 

Composite Core UI (comp_core_ui): off 

Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Document Graph (enable_doc_graph): off 

 

Application folder: /Applications/Adobe Photoshop 2022/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Macintosh HD, 228,3G, 170,2G free

Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/

Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

 

Installed components:

 

   dvametadata.framework   dvametadata   22.0.0.0   

   AdobeXMPScript.framework   AdobeXMPScript   79.566ebc5b4   79.566ebc5b4

   libdynamic-napi.framework   Torq Native   local   

   ICUUnicode.framework   ICUUnicode      13.1.0c6496f

   ICUConverter.framework   ICUConverter      13.1.0c6496f

   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2   

   boost_system.framework   boost_system   22.0.0.0   

   AdobeACE.framework   AdobeACE   3.4.0   79.494feda9fa.

   dvanet.framework   dvanet   22.0.0.0   

   AdobeOwl.framework   AdobeOwl   5.5.0   

   mediacoreif.framework   mediacoreif   22.0.0.0   

   dvascripting.framework   dvascripting   22.0.0.0   

   dvaappsupport.framework   dvaappsupport   22.0.0.0   

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.3   79.cbab484.

   AIDE.framework   AIDE   2.7.0   79.6814115e

   boost_chrono.framework   boost_chrono   22.0.0.0   

   dynamiclink.framework   dynamiclink   22.0.0.0   

   dvaaccelerate.framework   dvaaccelerate   22.0.0.0   

   dvametadataUI.framework   dvametadataUI   22.0.0.0   

   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377

   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377

   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f

   boost_filesystem.framework   boost_filesystem   22.0.0.0   

   AdobeBIB.framework   AdobeBIB   2.0.6   79.494feda9fa.

   AdobeXMPFiles.framework   AdobeXMPFiles   79.566ebc5b4   79.566ebc5b4

   AdobeLinguistic.framework      14.4.2.353c9a5   

   dvaplayer.framework   dvaplayer   22.0.0.0   

   filterport.framework   filterport   26.0.0.670   

   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100   

   libzip.framework   libzip   22.0.0.0   

   AdobeAGM.framework   AdobeAGM   5.3.0   79.494feda9fa.

   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361

   AdobeSVGRE.framework   AdobeSVGRE   7.1.0   "BUILDVERSION_HELPER"

   AdobePDFL.framework   AdobePDFL   16.0.7   79 . b01fe6e558

   dvavulcansupport.framework   dvavulcansupport   22.0.0.0   

   dvacore.framework   dvacore   22.0.0.0   

   aiport.framework   aiport   26.0.0.670   

   AdobePIP.framework   AdobePIP   8.2.0.16   

   AdobePDFSettings.framework   AdobePDFSettings   1.7   

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.3   79.cbab484.

   dvatransport.framework   dvatransport   22.0.0.0   

   AdobeXMP.framework   AdobeXMPCore   79.566ebc5b4   79.566ebc5b4

   AdobeJP2K.framework   AdobeJP2K   2.0.7   79.1198525

   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0   

   LogSession.framework   LogSession   8.2.0.16   

   PlugPlugExternalObject.framework      11.2.0.100   

   utest.framework   utest   22.0.0.0   

   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.

   dvametadataapi.framework   dvametadataapi   22.0.0.0   

   WRServices.framework   WRServices   17.4.0   17.4.0.0

   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.494feda9fa.

   boost_threads.framework   boost_threads   22.0.0.0   

   CloudAILib.framework   CloudAILib   26.0.0.670   

   SPBasic.framework   SPBasic   26.0.0.670   

   AdobeCoolType.framework   AdobeCoolType   6.2.2   79.494feda9fa.

   boost_regex.framework   boost_regex   22.0.0.0   

   boost_program_options.framework   boost_program_options   22.0.0.0   

   dvamediatypes.framework   dvamediatypes   22.0.0.0   

   AdbePM.framework   AdbePM   1   

   boost_date_time.framework   boost_date_time   22.0.0.0   

   dynamic-torqnative.framework   Torq Native   local   

   AdobeMPS.framework   AdobeMPS   7.0.4.50775   79.c217c13f

   dvaui.framework   dvaui   22.0.0.0   

   MacMemory.framework   MacMemory   26.0.0.670   

   AILib.framework   AILib   26.0.0.670   

   ICUData.framework   ICUData      13.1.0c6496f

   dvamarshal.framework   dvamarshal   22.0.0.0   

   aifm.framework   aifm   26.0.0.670   

   Unified Extensibility Platform  uxp-6.1.1-uxpr

   UPIC  2.4.1

 

 

Required plugins:

 

   Accented Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 23.4.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”

   Analog Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Analog Efex Pro 2.plugin”

   Angled Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Average 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”

   BackgroundFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “BackgroundFilter.plugin”

   Bas Relief 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   BMP 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Camera Raw 14.4 (1121), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 14.4 (1121), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Charcoal 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Chrome 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Cineon 23.4  © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”

   Clouds 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Color Efex Pro 4 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Color Efex Pro 4.plugin”

   Color Halftone 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Colored Pencil 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Conté Crayon 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Craquelure 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 23.4  © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Crosshatch 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crystallize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Cutout 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Dark Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   De-Interlace 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dfine 2 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “Dfine2.plugin”

   Dicom 23.4  © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”

   Difference Clouds 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Diffuse Glow 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Displace 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dry Brush 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Entropy 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Export Color Lookup Tables 23.4  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Extrude 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   FastCore Routines 23.4  © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”

   Fibers 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Film Grain 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Filter Gallery 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   FineStructuresFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “FineStructuresFilter.plugin”

   Fresco 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glass 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glowing Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Grain 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Graphic Pen 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halftone Pattern 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 23.4  © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”

   HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2.plugin”

   HDRMergeUI 23.4, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”

   HotPixelsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “HotPixelsFilter.plugin”

   HSB/HSL 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IFF Format 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IGES 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”

   Ink Outlines 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   JPEG 2000 23.4  © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”

   Kurtosis 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Lens Blur 23.4.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”

   Lens Correction 23.4.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”

   Lens Flare 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Liquify 23.4.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”

   Matlab Operation 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Maximum 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mean 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Measurement Core 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”

   Median 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Merge to HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin”

   Mezzotint 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Minimum 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   MMXCore Routines 23.4  © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”

   Mosaic Tiles 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Multiprocessor Support 23.4  © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”

   Neon Glow 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Nik Selective Tool 2 ©2000-2020, DxO Labs - from the file “SelectivePalette.plugin”

   Note Paper 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   NTSC Colors 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”

   Ocean Ripple 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   OpenEXR 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Paint Daubs 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Palette Knife 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Patchwork 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Paths to Illustrator 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   PCX 23.4  © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”

   Perspective Efex automation Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-automationPerspectiveEfex.plugin”

   Perspective Efex Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-filterPerspectiveEfex.plugin”

   Photocopy 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Picture Package Filter 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Pinch 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Pixar 23.4  © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”

   Plaster 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Plastic Wrap 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Pointillize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 23.4  © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”

   Poster Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PRC 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”

   Radial Blur 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Radiance 23.4  © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”

   Range 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Render Color Lookup Grid 23.4  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Reticulation 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Ripple 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Rough Pastels 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Save for Web 23.4.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”

   ScriptingSupport 23.4, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”

   ShadowsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “ShadowsFilter.plugin”

   Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3RPS.plugin”

   Sharpener Pro 3: (2) Output Sharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3OS.plugin”

   Shear 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”

   Skewness 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   SkinFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkinFilter.plugin”

   SkyFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkyFilter.plugin”

   Smart Blur 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Smudge Stick 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Solarize 23.4  © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”

   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”

   Spatter 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Spherize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Sponge 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Sprayed Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stained Glass 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stamp 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Standard Deviation 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   StrongNoiseFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “StrongNoiseFilter.plugin”

   Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”

   Sumi-e 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Summation 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Targa 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Texturizer 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Tiles 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   U3D 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin”

   Underpainting 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 23.4  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”

   Water Paper 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wind 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 23.4  © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

 

Optional and third party plugins:

 

   Color Efex Pro 3.0 Complete NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Color Efex Pro 3.0 Complete/CEP3Complete.plugin/”

   Knoll Light Factory NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Light Factory.plugin/”

   NBP ColourmapX 1.1.000 CC 2017 (18.0.0.0) ©2016 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/NBP ColourmapX 1.plugin/”

   NBP Lumizone 1.0 CC 2014 (15.0.0.0) ©2014 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/NBP Lumizone 1.plugin/”

   Photolemur 3 NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Filters/Photolemur3Plugin.plugin/”

   PSKiss Edge Gear 2 CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/PSKiss/PSKissEdgeGear.plugin/”

   PSKiss SH Tone Gear 2 CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/PSKiss/PSKissToneGear.plugin/”

   PSKiss Skin Gear 2 CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/PSKiss/PSKissSkinGear.plugin/”

   ScriptListener 21.1, © 2006-2020 Adobe. All rights reserved. - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/ScriptingListener.plugin/”

   TinyPNG and TinyJPG NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/TinyPNG/TinyPNG-JPG.plugin/”

   Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/TOPAZ_PS_Plugins/TopazDeNoiseAI.plugin/”

   WebP ©2013-2015 fnord - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/WebP.plugin/”

   Wow! Tonal Equalizer 1.1 CC 2014 (15.0.0.0) ©2014 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/1/CICCO.plugin/”

 

Duplicate and Disabled plugins: NONE

 

 

Plugins that failed to load: NONE

 

Unified Extensibility Platform - Extensions:

 

   Home Screen (Loaded) 5.11.0.25 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.11.0/"

   CDO: 1.120.0

        CmdN: 1.11.2

        CDP: 1.143.0

        Projects: 1.3.10

      Loaded at: 74 ms - launch time impact: 0 ms

   Content Credentials (Loaded) 0.29.3.0 - from the file "Required Folder"

      Loaded at: 2271 ms - launch time impact: 0 ms

   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"

      Loaded at: 2271 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"

   Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"

      Loaded at: 74 ms - launch time impact: 0 ms

   CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/"

   CAPTURE: 2.0.26  STOCK: 2.0.40

   Neural Filters (Prepared) 1.12.2.0 - from the file "Required Folder"

   Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"

      Loaded at: 2271 ms - launch time impact: 0 ms

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 1878 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 1878 ms - launch time impact: 0 ms

   Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder"

      Loaded at: 2293 ms - launch time impact: 0 ms

 

 

 

   

 

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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Hi @Geppetto Luis thank you for your reply and sysinfo.  A couple things stand out...

 

RAM, you seem to have under the amount needed to run Ps:

https://helpx.adobe.com/photoshop/system-requirements.html

 

You also have many third party plugins that could be causing this issue. 
https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Please check these links out and see if they can offer some more ideas on what to try to solve this, and if you are still having issues let us know.

 

Thank you,

-- Cory

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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@CoryShubert the OP's system info show this, which is not correct

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

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