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This is a recurring problem I am having with photoshop
With photoshop 25.6 when I try to print a simple file that I have been able to print before. (text and visual 30MB)
When I try to print it Photoshop freezes and the chrashes.
I have tried a suggested options from the support pages
- shift print
-Flatten image
-Cleat temps files
-Reset preferences
-Disable GPU
- Drivers are latest
-Windows is updated (this is a new install)
- Shift lauch photoshop
-Reset font cache.
-Reverted to older version
Some files print no probleme, why do some files .
This is really concerning and this is not a new issue, lots of people seem to have this problem. I know my way around comptuers, and this is a super clean install, logs are not helpful.
Does anyone have suggestions thanks
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Hey, @AmelieLegault. Welcome to the Photoshop Community. For now, I'll move this post to discussions. More info is required to help you figure this out.
Do you see a crash report? I've checked for crash reports but couldn't find any reports submitted by your account. Please submit the crash reports to us: https://adobe.ly/48ISSiy
Try this:
1 - Remove & reinstall the Printer drivers, set it up as a wired & primary Printer for you machine.
2 - Press & hold the Space key & go to File > Print to reset Photoshop's print dialogue specifically.
Let us know how it goes.
Thanks!
Sameer K