Photoshop keeps crashing

[bonniei67766238]

Hi,,

I just installed Photoshop CC on my computer.  I had been using Photoshop CS6 and Bridge for several years before this.  They are still installed on my computer. However as soon as I installed the free trial of CC, nothing started working right. 

When I am in Bridge CC and try to open files into Photoshop CC, it just crashes and closes.  When I try to use Bridge CS6, it keeps freezing, won't save my changes etc.  I have RAW files I need to edit and I can't get Bridge to work properly and when it finally does, I can't get the files to open in Photoshop CC. 

Please help ASAP.

Thank you!

[kglad]

reset your preferences -

bridge:  https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

photoshop:  https://forums.adobe.com/thread/375776

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

[Bani Verma]

Moving to Photoshop General Discussion​