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1

Photoshop Loading Problem

Community Beginner ,
Jan 12, 2019 Jan 12, 2019

Hello. I just downloaded Photoshop 2019 from adobe CC and started the 7 days trail. When i'm trying to open, Its opening but it's loading the home screen and don't finish.

So, I tried to disable the home screen, then after restart the Photoshop don't load as it should be. (See Picture).

I tried to uninstall, to use the creative cloud CleanerTool and reinstall but with no success.

Screenshot_1.jpgScreenshot_2.jpgScreenshot_3.jpg

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Guest
Jan 12, 2019 Jan 12, 2019

Hi

This could be an issue with you're GPU driver, have you tried updating the driver from the manufacturers website

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

I have GTX 1060 with the latest driver installed.

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Guest
Jan 12, 2019 Jan 12, 2019

Close Photoshop and try deleting the Adobe Photoshop CC 2019 Prefs file from this location

C:\Users\Your Name\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

I tried but it still doesn't work

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Guest
Jan 12, 2019 Jan 12, 2019

Can you post your Photoshop system info, go to Help > System Info and copy and paste that into this thread

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Guest
Jan 12, 2019 Jan 12, 2019

Try this

Put a check mark in both of these options and restart PS

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

It's disabled the home screen and still have bugs with names like my pictures above

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Guest
Jan 12, 2019 Jan 12, 2019

Did you enable Use Legacy "New Document" Interface

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019
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Yes

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