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Photoshop Monitor display resolution not matching - need help

Engaged ,
Nov 04, 2021 Nov 04, 2021

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Hi there, 

Tried everything on this including contacting Adobe. The support person I got was pulling down and reading every menu and exploring every option in Settings ...like a newbie exploring it for the first time. He obviously had no clue as to what to do, so he reverted me from 23.0 to 22.5.2 saying that should solve all my problems because according to him, 23.0 is having many many problems.

 

That only aggrivated my problems, because Lightroom 11.0 will not send a file to externally edit in Photoshop 22.5.2.

jjaylad_1-1636037520717.png

There is only one option and it is greyed out

On checking LR Preferences, 2022 is the only option available so I'll have to go back to 2022 again

 

Regardless, in both of them a major Photoshop glitch exists between my 2 monitiors

  • My laptop has a 17" 1920x1080p screen.
  • My second monitor is a 32" 1920x1080p TV. (got that because I also watch news and sports while working at my desk)

As shown below, Lightroom can be dragged from the Laptop monitor to the 2nd monitor where it looks identical.

Luminar Ai could be dragged from the Laptop monitor to the 2nd monitor with a perfect match, although it looks like it needs an update because I can't flip a photo to Luminar Ai since updating to LR 11.0.

Irfanview drags fine and matches perfectly

Fundy Designer drags fine and matches perfectly

All my other Windows programs ...even Flight Simulator 2020 ...drag fine and match perfectly.

 

As shown in the right hand column below, when I drag Photoshop over, it doesn't fit right at all:

Messed up PS Display.jpg

(I'd have used the same photo but since I can't flip it to Photoshop, and its edits weren't saved other than in LR, I had to grab a different one)

LR fits perfectly, while PS goes bonkers.  The lower 2 sections of the toolbar aren't even shown and it isn't even displaying my layer stack. 

Another problem with PS, is that I like to move my toolbar from the left hand side of the workspace to the right hand side. My go to custom Workspace, has it set up that way. Yet, when I move PS between screens or when shutting down, that toolbar does not remain docked on the right side. Instead it is left just floating on its own on whatever monitor it was last visible on. If I open PS on the laptop after closing it on the 2nd monitor, I don't even have that toolbar. It's over on the 2nd monitor, unless I pull the HDMI cable out, upon which it returns to the laptop monitor. 

I see no reason why LR and every other Windows application should work fine on both monitors and Photoshop does not.

So ...the 2 missions for anyone who cares to accept the challenge ...

1) How can I get Photoshop to correctly size on my 2nd monitor the way every other application on my system does?

2) How can I get my toolbar to stay docked on the right hand side where it is so much more convenient to access?

 

I am amazed I could put this post together because my mind is a tangled web of crossed wires after spending several days trying to get my head around the new Layers in LR. (Yes, I've watched many videos and I got Victoria's book with the added chapter).

I find the layer system just fine for absolutely simple selections. More complex ones, however are leaving me in a quagmire of layers that can't be related to other layers in a hopeless and useless (for me) stack of time wasting litter.

 

The thought of editing a 1500 image wedding shot in challenging conditions on LR 11 ,,,forces me to put a Cardiologist on speed dial!

 

That Adobe rep said they are getting lots of calls about that but that he wasn't up to speed on how to handle it. 

 

Anyway, thanks for reading and I hope someone can peel back the skin on these Photoshop issues. For LR I'll keep viewing videos in the hope someone will show solutions while I wait and hope Adobe will re-design the whole layer thing to make 'grouping' layers possible so that additions and subtractions from the subject and sky don't all have to be done repeatedly on each and every layer.

 

Cheers! 

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Adobe
Engaged ,
Nov 04, 2021 Nov 04, 2021

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Solved one part of this.

I had been trying to flip that photo to Photoshop but the drive on which that photo resides was unplugged. My Bad!

Now it works, so its just the monitor problem remaining.

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