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Photoshop moves halfway down page

Explorer ,
Dec 01, 2021 Dec 01, 2021

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Screenshot 2021-12-01 at 17.30.19.jpg

After I stop actively using Photoshop and do a few other things, when I come back to Photoshop (it is in a different desktop on Mac) it is halfway down the page and I have to pull it up or double click on the top bar of the PS window. I have uninstalled and reinstalled. I have uninstalled and removed everything (all personalizations etc) and it still does it.

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Adobe
Adobe Employee ,
Dec 01, 2021 Dec 01, 2021

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Hi there,

 

We're sorry about the trouble. Would you mind sharing the version of Photoshop and the operating system you're using?

Since when have you been seeing this issue? Are you using two screens? Is it happening with Photoshop only or with any other apps?

 

Please try resetting the preferences of Photoshop by: https://helpx.adobe.com/photoshop/using/preferences.html

Backup your preferences before resetting the preferences by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know if that helps.

 

Regards,

Tarun

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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Sorry, my initial post had the version info but it failed to post when I uploaded the image. 

 

Photoshop 23.02

MacOS 12.0.1

 

Not only have I cleared out the preferences, when I did do that, I completely uninstalled and reinstalled, starting from scratch. I did it again after the last PS update.

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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@Spike666 wrote:

when I come back to Photoshop (it is in a different desktop on Mac)


 

Because you said “different desktop,” do you mean a different Space (Mac virtual desktop)? If so, is the Mac System Preferences setting below enabled or disabled?

 

macOS-12-Mission-Control.jpg

 

I don’t know if that setting will change anything, but it is connected to how applications respond to Spaces, so I was wondering if it would affect it. It has affected Adobe application window behavior in the past, but I’m not sure if those issues still exist in the current versions.

 

I have seen the same thing, by the way (Photoshop window getting shifted down). But it doesn’t happen all the time, so I haven’t figured out the real cause. However, it seems to happen after I’ve altered the display setup, such as when I connect or disconnect displays from my MacBook Pro, or when I change the display arrangement of multiple displays in the Displays system preference. Have you done any of those things, or just switched Spaces (desktops)?

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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That setting was enabled. I disabled it, still happens. I moved it to a new space, still happens.

 

I have the monitor hooked up via HDMI. I tried it with USB-C but the OS rebels and puts a persistent error message on the screen about the USB hub in the monitor that I can't remove. I can't turn off the hub either,

 

I guess I have to live with it until Apple or Adobe decides it's a problem that they want to fix. Pretty sure it's Adobe as this problem only appears with Photoshop.

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New Here ,
Jul 09, 2022 Jul 09, 2022

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Happens on my new MacStudio as well (installed last week). I never had this problem with the MacMini that I purchased in December 2021. So frustrating. WHY do these weird things happen? In the old days of computing (1980s, 1990s, 2000s), there weren't issue like this. 

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LEGEND ,
Dec 10, 2022 Dec 10, 2022

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quote

 Unhappy with it. 24.0.0


By @dv8ca

 

Update:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-24-0-1-is-now-available/td-...

Or:

If you wish to roll back to an older version, use the Creative Cloud application, click on the three dots (...) and select “Other Versions”.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Dec 10, 2022 Dec 10, 2022

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Does not matter.. last couple of versions do it as well. 

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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LATEST

What if you mximize your PS application frame and dock it to your desktop?

 

Nancy O'Shea— Product User, Community Expert & Moderator

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