photoshop new update won't open

[Alba5CE1]

Good day,

I just update to photoshop 22.4.1 and everytime i try to open, it will load the first window, but stuck in the infinite wheel, I am using a MacBook Pro (Retina, 13-inch, Early 2015) OP Big Sur 11.4, processor 

3.1 GHz Dual-Core Intel Core i7, memory 16 GB 1867 MHz DDR3

I tried to reset the preferences of Photoshop manually but I am not able to do it since the app crashes

NOTE: I downgraded to 22.3.1version and it works just fine

Please let me know what to do

Thank you

[Omar.Fathy]

This page may help you:
https://helpx.adobe.com/photoshop/kb/freeze-on-launch.html

[Alba5CE1]

Thank you, I did everything but the problem persists

[TheDigitalDog]

Try logging into another account (you may need to make one), still crashing? 

Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

[Alba5CE1]

will try, thak you

[Alba5CE1]

Nothing worked, Ireally do not know what to do next

[Omar.Fathy]

to fix it quickly till you fix it permanently, try to install older version from the Creative Cloud App.