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Photoshop no funciona 2021 imac Big Sur

Community Beginner ,
May 15, 2021 May 15, 2021

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Hola he actualizado Photoshop a la ultima version y no se abre. 15 de Mayo de 2021 

 

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Mac, Problem or error

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May 26, 2021 May 26, 2021

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Hi,

 

We're sorry about the trouble with Photoshop as it does not open.

 

Please ensure you have the latest version of Photoshop (22.4.1) installed on the computer & let us know if the issue persists.

 

You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Akash

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Community Beginner ,
May 28, 2021 May 28, 2021

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El problema persiste. 

Las versiones 22.4.0 y 22.4.1 no funcionan

He tenido que instalar la version 22.3.1 para que vuelva a funcionar

Gracias

 

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Jun 03, 2021 Jun 03, 2021

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Would you mind restoring the preferences for Photoshop & see if it helps? Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

 

You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks,

Akash

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Community Beginner ,
Jun 03, 2021 Jun 03, 2021

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I've cleared the preferences according to the instructions and it still doesn't work.
Photshop is not responding.

Thanks

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