Photoshop not opening after cache cleared

Forum|Forum|5 years ago
October 13, 2020
3 replies
302 views

I cleared all my cache on my macbook pro because I didnt have space left and now whenever I open photoshop its just blank. I use adobe creative cloud and it was fine until I messed with the cache. Anyone know how to fix this? 😞

I

Problem or error

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Barb Binder

Community Expert

Ok, so make sure you are signed in with your Adobe ID (Help > Sign In). If that still doesn't do it, see https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html.

~Barb

~Barb at Rocky Mountain Training

Barb Binder

Community Expert

Hi Josh:

Here's how to reset your preferences (be sure to save your custom brushes, presets, etc first):

~Barb

~Barb at Rocky Mountain Training

J

Josh5DB2Author

Participant

Hi! I tried this and photoshop still opens blank 😞

Michael Bullo

Community Expert

Have you tried resetting the Photoshop Preferences?

J

Josh5DB2Author

Participant

Yeah I just tried that right now and photoshop is still blank

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