Photoshop not synching and not letting me save locally

[John34519202dow0]

PS/Adobe creative crowd is not synching - It says the server is not responding. When I create a new file I cannot save it as all I see is an empty box where all the save information should be. Can you help?

I have update ACC, I have a password. ACC says that everything is fine with synching. Photoshop is up to date.

 

This is what I see on screen when I try to save locally. Just a blank box.

[John34519202dow0]

Just an edit to say that this is Win 10

[mglush]

Hi,

What version of Photoshop are you working with? And, what message are you getting when you try to save locally?

Michelle

[John34519202dow0]

This was Photoshop 25.31. I reverted to version 24.72 (?) and was able to connect and work normally.