Photoshop not working because of windows 10 update

[colinf67095674]

Hi, can anyone help please?  Last week windows did a big update on my PC and it has affected Photoshop.  I can open images, but there are menus that are grey and I can't access them.  When I try applying commands that I can access, I just get a message saying could not complete the command because of program error.

My Photoshop is the latest version and up-to-date; drivers are up-to-date; I've uninstalled and re-installed Photoshop and also cleared the preferences when starting the program.

The picture below shows the menu with the areas greyed out. Any advice will be very much appreciated, thank you.

[Francesco Della Peruta]

Hi, try to reinstall photoshop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[colinf67095674]

thank you, I'll try it and let you know how I get on.

[colinf67095674]

Hi, I've tried doing the things you suggested but it still hasn't worked.  I even reset the computer.  Thank you for your help.

[Francesco Della Peruta]

If it doesn't work try to create a new user on your PC, and install photoshop on it:

https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html