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Photoshop not working properly

New Here ,
Apr 09, 2023 Apr 09, 2023

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Just back from a month away, switched on Photoshop which started okay, but then won't let me upload an image. Instead I get the screen flashing black and white at me continuously. I have tried closing down and restarting my computer (Dell PC). That didn't work. I've uninstalled Photoshop and reinstalled it. Still same problem. Photoshop is working on my laptop however, so why not on the PC. Can anyone help?

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Actions and scripting , Windows

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correct answers 1 Correct answer

Community Expert , Apr 09, 2023 Apr 09, 2023

@richardw11264743 

 

Do this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop.

 

The reason it's working on your laptop is that it has a newer GPU.

 

Jane

 

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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@richardw11264743 

 

Do this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop.

 

The reason it's working on your laptop is that it has a newer GPU.

 

Jane

 

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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@richardw11264743 there is no need to follow @Ahmed29317872gp3a advice, just doing what @jane-e mentioned will fix the issue

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