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Human Jada
Human Jada
Participant
November 2, 2021
Question

Photoshop not yet available for your device error. But I had it before the update...

  • November 2, 2021
  • 4 replies
  • 751 views

I am loosing my mind! i updated my pc and now no Adobe apps are working properly. and most won't let me re-install. Particularly Photoshop. I keep getting the same message no matter what I do! It says "Photoshop is not yet availabe for your device." I am in college and I need this program for work, haveing a mental brake down for the past week here people because of it. HOW DO I FIX IT????

    This topic has been closed for replies.

    4 replies

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    November 3, 2021

    Is Nancy right in that you are now using Windows 11?  Nancy's first link mentions lots of issues wityh Adobe apps with Win11

    Are you using your own subscription, or is it a teams sub through college?

    Is it a network issue, or are you installing directly?

    Human Jada
    Human JadaAuthor
    Participant
    November 4, 2021

    I am now using Windows 11. And its a sub through my college. No network issue as far I can tell.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 2, 2021

    Possibly Related Links:

    Can I run Adobe apps in brand new Windows 11?

    https://helpx.adobe.com/download-install/kb/windows-11.html

     

    Please ensure your computer meets the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Nancy O'Shea— Product User & Community Expert
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      November 2, 2021

      Relax.  Which operating system do you have?  Which version of Photoshop?

       

      Nancy O'Shea— Product User & Community Expert
      Human Jada
      Human JadaAuthor
      Participant
      November 4, 2021

      I have a 64-bit operating system, I had to factory reset my pc because of some currupted interal files. But it is still giving me the same issues with photoshop and other Adobe apps. And was what version of photoshop, none. My pc was wiped clean and freshly updated. 

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      November 2, 2021

      I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop forum so that proper help can be offered.

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