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Participant
June 26, 2025
Answered

Photoshop opening

  • June 26, 2025
  • 2 replies
  • 219 views

I installed Photoshop. When I try to launch it, the system tells me: "Some of the application components are missing from the Application directory. Please reinstall the Application." I've reinstalled the program ten times, but it's still the same. Does anyone have a solution?

Correct answer Peru Bob

Use the Cleaner Tool and then reinstall:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

2 replies

nikunj.m
Community Manager
Community Manager
June 26, 2025

Hi, try the steps that Bob suggested and let us know how it goes! 

If you continue to experience the same behavior, please let us know the version of Windows you're working on. Also, ensure that you're installing the application on your computer's C: drive and not an alternate location. You can check the location at which the app is being installed by going to the settings for the Creative Cloud Desktop app, then the Apps tab. 


Thanks,
Nikunj

Participant
June 28, 2025

Hi,

I did what Bob suggested. But nothing helped. I also installed Illustrator, InDesign, Brush and Lightroom and they all work without problems. Only Photoshop refuses to start.

I am running Windows 11. All programs are installed on the primary partition C:.

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
June 26, 2025
Participant
June 28, 2025

Hi Bob, thanks to the answer.