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photoshop pdf corrupts text

Forum|Forum|13 years ago
January 20, 2013
9 Antworten
95542 Ansichten

When I try and save a photoshop file with text as a photoshop pdf, half the test is missing and half is saved as an ouline only. I have just upgraded from CS4 to CS6 and have not had this problem before.

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Beste Antwort von Brett N

Notified Adobe Care via Twitter.

This is a verified bug and has been reported to our engineering department to fix. What is known about the behavior:

1. Happens when a single layer of text has more than 6 lines. Workaround: break up text into muliple layers when possible.

2. Only happens when Photoshop has the Creative Cloud updates (13.1.x).

3. Text corruption only happens in Acrobat (Reader). If you open the PDF file in Photoshop, the text will display normally.

4. Even if you create a rasterized copy of the text on another layer (e.g. Stamp Visible to a new layer), if the text layer is still visible (i.e. will be selectable in the PDF), this behavior will occur.

Message was edited by: Brett N

by_le

Participating Frequently

Four years later and this is still not fixed!?

Please do something about it Adobe...

Nancy OShea

Community Expert

ImTheLe wrote
Four years later and this is still not fixed!?
Please do something about it Adobe...

I have no such problems in CC 2017. Which version are you using?

NOTE: Adobe does not update legacy Creative Suite products.

Nancy

Nancy O'Shea— Product User & Community Expert

by_le

Participating Frequently

I'm using CC 2017.1.1

islamfarid

Participant

From my experience with this issue. For users who have multi text engine installed like me( East Asian & middle eastern). when i use the Arabic middle eastern engine with English text the issue appears, but when i use East Asian engine the problem was gone.

go to preferences > type and switch between text engines.. that's how i solved this issue with my files.

Hope that will be helpful.

MToys

Participant

Converting the text layer to a smart object is another way of resolving the issue. It also allows you to modify the text again with less fuss.

Hope my 2 pence worth is useful.

E

Emma Moore

Participant

I've just found this thread having sent a (very expensive) print job off only to realise that all six members of our team (myself included), missed the fact that a line of text was missing from the finished article.

Incredibly frustrating that the fundamental function of saving to PDF has such disastrous results.

To whom shall I send the bill?

c.pfaffenbichler

Community Expert

A bill for what exactly?

R

RJPedrosa

Participant

If you don't need the layers in the PDF, just rasterize every layer in Photoshop, then save in PDF. All text will show ok!

c.pfaffenbichler

Community Expert

just rasterize every layer in Photoshop

But then the text will not print as sharp as it could.

S

schaller2003

Participating Frequently

FYI: I'm having the exact same problem as described in the posts.

S

schaller2003

Participating Frequently

Does anyone know if there has been an offical response from Adobe on this? It seems like a huge oversight the PS can't export more than 6 lines.

C

charles badland

Inspiring

Having assurance that saving from Photoshop, Illustrator and InDesign at publication quality to the PDF format (including text and vector data) must (should?) be extremely important to Adobe. Based on the number of posts here, I bet they are aware and working on a solution. IMO, that is.

S

shawnss1

Participating Frequently

So I have the same problem. I like to send developers PDF files so they can copy paste the text and look at the image for recreation all in one. I have been doing some research and so far I can recreate the word issue after 6 lines of text. That is I am putting in Test1

test2

test3

test4

test5

test6

When I put in 7 it gets weird. I am going to see if there is an issue with width too.

G

glymax7000Autor

Participating Frequently

Yup, I tried the same experiment with the same results - 6 lines is OK.

As soon as I add the 7th line the text goes funky.

By the way, results are identical whether the mode is CMYK or RGB, Whether the colour profile is embedded or not, and whether compatibilty is set to Acrobat 6 or Acrobat9/10.

S

shawnss1

Participating Frequently

Well I finally got a fix!

I was with Adobe Online Help for the last couple hours because of this and the work around was to do a clean uninstall and reinstall the programs again. I also had to make sure all Plug-Ins and third party fonts were uninstalled. That could be a feat in itself but I can say with certainty that it worked for me.

B

blcawi

Participant

I'm getting the same issue with cs6 on Mountain Lion. I just upgraded from CS3, and the problem did NOT happen there on the same machine. If I rasterize the text before saving as a PDF, it works fine.

Additionally, if I print and save as PDF via the print dialog the text is fine.

My symptom is identical to the description.... some text appears as outlines and other text is just missing. Someone mentioned six lines of text... the first line of text that's having an issue is the 6th line for me.

B

blcawi

Participant

Temporary solution:

I discovered if I flatten the image before saving as PDF, it'll export the text correctly. Then I just return to the PSD and revert to my version with layers. A bit of a pain, but at least I can get output.

W

WalkingStick

Participating Frequently

I've tried flattening everything but the text layer(s) and still no dice. I don't want the text layers flattened, because that would rasterize it, which will make the text not as crisp when printing.

c.pfaffenbichler

Community Expert

Good day!

Is Photoshop fully updated and what is your OS?

Could you please post a screenshot with the pertinent Panels visible?

Do you use faux styles ob the affected texts?

Are all fonts affected or only some?

http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

Regards,

Pfaffenbichler

G

glymax7000Autor

Participating Frequently

Thanks pfaffenbichler

screen shots below

Yes PS and CS6 suite are fully updated as is OS X Mountain Lion.

No faux fonts or such like used. Have tried it with a number of fonts - Myriad Pro, Minion Pro, TNR with the same result.

I don't think it is an issue with font corruption as I have succesfully exported pdf's from indesign CS6 using the same fonts.

Note: If I take the psd file below (produced in CS6) to my old mac running CS4 and save as psd from Photoshop CS4 then the resulting pdf has no problems with the font. From this I gather that the psd file itself is good, as are the font files. The problem is in the save to pdf which works in CS4 but not in CS6 when using exactly the same psd file.

W

WalkingStick

Participating Frequently

I am on a PC and have the same issue I think it is CS6

That did the trick. Convert the text so there's only 6 lines per text box. Pain, but it works!

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