Photoshop plan - Adobe Creative Cloud App

[chrisl30585912]

Hi all,

This is actually a problem with the Adobe Creative Cloud App but there doesn't seem to be a section for it. I'm running the Photographers CC subscription on an AMD based Windows 10 64bit box, and the problem is that a few minutes after I start the machine up at some random point the Creative Cloud App opens, takes focus and won't minimize. 

It isn't asking me to log in. It isn't doing anything. It happens when I am not even touching the computer.

The problem is when it happens it takes focus. It won't allow me to transfer focus to another window. If I kill the app in Control Panel it just runs again. It won't let me minimize it.

It means for about 5 to 10 minutes my PC becomes unuseable.

Usually after 5-10 minutes with repeated trying I will manage to kill it and it won't reopen but this is not tollerable.

All the apps installed are fully up to date.

Please help or I will have to cancel my subscription as this cannot go on.

(So far I've only known it happen once per day).

[Guest]

Hi

Try uninstalling using this tool and then reinstall the CC app

https://helpx.adobe.com/ie/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

[Just Shoot Me]

Are you Signed In with your Adobe ID in the CC DTA? I don't see why it is asking you to Sign In if you already are.

Sign In and do NOT Sign Out.

In the preferences for the CC DTA you can set it to NOT start with the system, @ login. You can also set it to not do Auto updates of either the CC DTA or the other programs you have installed.