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December 3, 2021
Question

Photoshop - Pressure sensitivity greyed out for calligraphic & new brushes using Wacom Intuos tablet

  • December 3, 2021
  • 1 reply
  • 762 views

Mac Mini M1 2020, Mac OS Big Sur 11.6. 
This is a new install of AdobeCC on a new machine in Nov2021. Using my old Intuos 5 Touch tablet (PTH650) but installed current driver.
Both Illustrator 26.0.1 and Photoshop 23.0.2 have this problem:
Calligraphic brushes are not pressure sensitive when selected, and only 'fixed' and 'random' widths are available in the brush options. 
New calligraphic brushes cannot be created with pressure sensitivity.

BUT: the Wacom 6D library brushes *are* pressure sensitive. They function exactly as they should.

And I've just discovered that if I open an old Illustrator .eps some of those calligraphic brushes work. 

I have tried every 'cure' for this I could find via google, Wacom and Adobe over the last two days. I have uninstalled and reinstalled the tablet drivers, I have deleted the pshop and illus prefs. I have checked that various Wacom files appear in various places in the 'Security & Privacy' settings of System Preferences. 
But given that pressure sensitivity functions correctly sometimes, is this not more likely an Adobe issue?


 

This topic has been closed for replies.

1 reply

nikunj.m
Legend
December 4, 2021

Hi,

 

We're sorry about trouble with pressure sensitivity with the brushes in Photoshop. Would you mind telling us if Photoshop is also added to the Accessibility list like the Wacom drivers? You can check that by following the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

You can check out if the Wacom tablet is correctly set up using the steps mentioned here: https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

 

Hope this helps!

Regards,

Nikunj

December 4, 2021

Yes, I manually added Photoshop and Illustrator to the Accessibility list several restarts ago.

When I was using the current Wacom driver (6.3.44-2) the Wacom Desktop Centre 'Support' found no issues with the installation and setup. The 'Diagnostics' showed the Wacom tablet working exactly as it should with pressure sensitivity matching the 'feel' of the pressure sensitivity I had set in the 'Pen Tool' settings. Note that at this time both Photoshop and Illustrator had no pressure sensitivity in Calligraphic and New brushes when I was using the current driver. 

One of the posted solutions to this issue was to go back to earlier versions of Adobe CC apps and the Wacom 6.3.39-1 driver, then return to the new Illustrator/Pshop while retaining the old driver. The specified earlier versions of the apps are no longer available, but I uninstalled the 6.3.44-2 driver and installed the 6.3.39-1 driver in case that made a difference with the current apps. On the surface it did not -- in both Pshop and Illus the standard Calligraphic brushes and new brushes are not pressure sensitive.
But in both of them the Wacom 6D brushes are pressure sensitive.  (suggests to me that the tablet is correctly set up)
Also, if I open an old IllusCS6 .eps file (2014) in the current Illustrator, the pressure sensitive brushes work *in that document*. If I copy one of the pressure sensitve strokes and paste it into my new document, that brush *retains pressure sensitivity* in the new Illustrator2022 document. It is as though when I copy the stroked line, it brings the brush settings -- including pressure sensitivity-- into Illustrator2022 from the CS6 document. 

December 9, 2021

The Wacom6D brushes also worked for me prior to the automation fix.

If you install AI 2020 you should be able to create a new pressure brush.

 

Instructions to make it happen!:

1. Contact support

2. Ask for an AI 2020 install link.

3. Install, You'll get prompted to allow the entry in Automation.

5. If you look in automation, you'll see a 2022 entry as per my screenshot.

 


I'll do that. Maybe it will sort all the other brush issues... this is not what I thought would be eating my life this week! Thanks.