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Photoshop Preview Thumbnail not displaying correctly

New Here ,
Dec 06, 2023 Dec 06, 2023

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Hello,

I have had this issue for years and cannot figure out how to fix it. After I open a jpg in Photoshop and make edits and create a PSD file, the background image disappears from the Preview thumbnail. Does anyone know why this happens and how I can fix it?

Screen Shot 2023-12-06 at 2.37.00 PM.png

 

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Adobe
Community Expert ,
Dec 06, 2023 Dec 06, 2023

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@margaretj33722781 

 

This happens to me when I have a path selected. Look in your Paths panel and show a screenshot if you don't see it.

 

Jane

 

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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I also remember getting practice .PSDs like that. The author turned off "Maximize Compatibilty" for PSD/PSB from Always to Never, meaning a composite thumbnail would not be generated. It saved disk space, but thumbnails looked somewhat like that.

 

So it might be worth going into Preferences > File Handling to be sure it's always on and restart Photoshop.

 

You may need to regenerate the file with a "non destructive" change. I turn the Invert colors command on and off, which is Cmd i on the Mac. This makes it an edit that can be saved, yet won't alter your PSD. Maximize Compatibility will allow for that composite thumbnail instead of what you see.

 

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