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photoshop problem (not showing the image)

Forum|Forum|14 years ago
January 14, 2012
9 replies
136764 views

hy,

i just installed photoshop on my new laptop and it does not show any images when i open them.

like you can see in teh image that i posted i have a picture opened (its also so in a layer)

i can use photoshop but i dont see anyting changing in the normal area( is does change in the layer box.)

i tried with different pictures

pleas help

Problem or error

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Correct answer Chris Cox

Chris Cox wrote:
And my money would be on a video card driver that needs to be updated. Disabling OpenGL drawing should avoid the issue temporarily, but the bug is in the video card driver. (we've seen this a lot with older drivers)

where can i find the disabling OpenGL Drawing?

i have a NVIDIA GeForce GT 540M

My money is on your document window being off screen.
At some point you may have had a secondary monitor attached which you have since disconnected, or you drastically changed your monitor resolution.
Trashing your preferences should fix it instantly:
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"

i tried this but i did not work. (however i do work with diferent screens)

thanks already for you efforts

You can enable/disable OpenGL drawing in Photoshop's preferences, under the Performance tab.

And you need to go to NVidia's web site and update your driver.

A

AET255883300l53

Participant

Uncheck Use Graphic Processor
Edit/ Prefrences/ Performance

iamsaifkhan

Participating Frequently

this problem occurs again after it solved

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katie_crane

Participant

This happened to me as well. I think its some kind of glitch. Go to performance and uncheck or check the Use Graphics Processor setting. If you cant find the setting, try this https://www.bleepingworld.com/fix-photoshop-image-not-showing-solved/

T

trenettas19501506

Participant

Thank you so much Katie Crane. The link was very helpful and I'm back on track editing.

M

miker65163614

Participant

Wow! finally got it to work with your solution. Not sure what will be next but by going to Performance in preferences and turning off the Graphics accelerator...everything seems to be working. Thanks@!

amyt27355336

Participant

OK I did both those things and still no luck. I also disabled my 3rd monitor.

P

parthaj51138956

Participant

i have same problem face it 2 month ,,, pls help me friends ... cant show any images in photoshoot cs6 ...

F

fbcwylie1966

Participant

Ok I had the very same issue. After a lengthy chat with Adobe it was determined it was the number of monitors I had. I had three monitors and apparently when Adobe released CS6 it was only tested with one monitor. There response was to talk with Microsoft and of course in talking with Microsoft they said it was Adobe. Personally I think it is a Adobe issue. None the less once I turned off one monitor I can now see my image in the work area. So I will be less efficient with two monitors but such as life.

Noel Carboni

Legend

For what it's worth, I have read reports of people using Photoshop CS6 with up to 6 monitors.

In those cases it was adding a 7th monitor that was causing them problems.

-Noel

Tai_Lao

Inspiring

My money is on your document window being off screen.

At some point you may have had a secondary monitor attached which you have since disconnected, or you drastically changed your monitor resolution.

Trashing your preferences should fix it instantly:

To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"

____________

Wo Tai Lao Le

我太老了