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Participating Frequently
April 22, 2021
Question

Photoshop problems

  • April 22, 2021
  • 1 reply
  • 777 views

Hi Since a month I have a black screen when I use the standard screen mode. I used the cleaner tool and updated Photoshop to the newest version (22.3.1), but the problem is still there.

 

Problem: Standard screen view: I see the file name but no image. When I start to zoom or scroll up I see the image big and only partly on the top. (See screenhot)

 

In fullscreen and fullsceen with menu bars, I see the picture centered in the screen.

 

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1 reply

Bob_Hallam
Legend
April 22, 2021

What OS and GPU are you using?

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.
Participating Frequently
April 22, 2021

Hi Bob

 

Mac OS Big Sur 11. 2.3

3 GHz 6-Core Intel Core i5

Bob_Hallam
Legend
April 22, 2021

Well, that shouldn't be a problem.  From the screen capture, it appears that the image is displayed very large and moved up.  What happens when you use Command 0 to show the full image?

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.