/t5/photoshop-ecosystem-discussions/photoshop-problems/m-p/9447361#M124510Oct 20, 2017
Oct 20, 2017
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Hi
Try holding down Alt+Ctrl+Shift as you start Photoshop (OPt+Cmd+Shift on Mac). The timing can be a little tricky, but if you get it right you will be prompted to deleted preferences. Do that and a new preference file will be built on start up.