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Photoshop problems

Guest
Oct 20, 2017 Oct 20, 2017

Hi, I cant open my Photoshop - these two windows allways comes up. Do you know where is the problem ?

1.JPG2.JPG

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Adobe
Community Expert ,
Oct 20, 2017 Oct 20, 2017
LATEST

Hi

Try holding down Alt+Ctrl+Shift as you start Photoshop (OPt+Cmd+Shift on Mac). The timing can be a little tricky, but if you get it right you will be prompted to deleted preferences. Do that and a new preference file will be built on start up.

Dave

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