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Photoshop "Get more Brushes" does not work.

Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Hello, I am trying to download the supplemental brushes from here: https://www.adobe.com/products/photoshop/brushes.html

 

No matter what I do — which browser, which computer, which OS — I cannot access these brushes. It tells me every time that I am not signed in (I am). Is there a fix here?

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iPadOS , macOS , Windows

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Adobe
Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Hi @Rachel.at.HeardCreative it does load it just takes time to process. The team is aware of this and working to resolve but for now reload the page and let it sit.

kevinstohlmeyer_0-1679409312344.png

 

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Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

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Try this: 

Go to Adobe.com. Sign out. Click Sign In. Make sure to use the "Company or School Account" option: 

 

JeffreyTranberry_0-1679409295497.png

 

Then navigate to https://www.adobe.com/products/photoshop/brushes.html.

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Many thanks to you both!

 

Kevin, I'll try that next, I've got the page open in the background. Jeffrey, unfortunately the sign out/sign in trick isn't working here. Glad to know the team is aware of the issue and crossing my fingers it gets fixed shortly!

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