Photoshop randomly freezes when using the Polygon lasso tool and auto recover isn't working

[carl johanb1990136]

As the title says, my photoshop version CC 2018 sometimes just randomly decides to freeze up when I use the polygon lasso tool, and I'm forced to shut Photoshop down completely with the task manager. The Auto Recover feature doesn't work either, even though I have it enabled every 10 minutes in preferences. I've lost hours on hours of work simply due to this little bug that just pops up once in a while. Sometimes the polygon lasso tool works, and sometimes it doesn't.

[Guest · Accepted solution]

Hi

Have you tried resetting Photoshop preferences

[carl johanb1990136]

Tried reseting preferences now, but I'm not sure how that would help. I'll update if it happens again.

[Guest]

https://forums.adobe.com/people/carl+johanb1990136  wrote

but I'm not sure how that would help.

Sometimes the preferences file can become corrupt and cause Photoshop to act oddly

[jane-e]

https://forums.adobe.com/people/Ged+Traynor  wrote

Sometimes the references file can become corrupt

It took me a half a minute to figure out that was a typo, Ged, and I very briefly wondered what you were talking about!

[Guest]

Oop's

I'll correct that

[carl johanb1990136]

So I've been working now for the past hour or so with 2 projects open at the same time, and I noticed a autorecovery file in the \AppData\Roaming\Adobe\Adobe Photoshop CC 2018\AutoRecover folder, but only of one file. Shouldn't it create a recovery file for every project that's been open for more than 10 minutes? Or do they get removed whenever you manually save it?

Update: So it seems like it gets removed once you manually save, which would make sense. Reseting the preferences worked.