Photoshop Save for Web Error - Access is denied.

[Monica28869468v7qb]

Hi all! Yesterday, I randomly started getting this error when I go to save for web. "The operation could not be completed. Access denied." I've been using this for years with no problem.

So fair, I've updated and restarted photoshop, restarted the computer, and deleted the "web preferences" from the photshop appdata roaming folder. Nothing is working. I use this function A LOT, and not being able to use it is a major set back.

Please let me know and thank you!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Kevin Stohlmeyer]

Hi @Monica28869468v7qb are you using a sync service like Dropbox? If so - disable dropbox syncing and try again. Even if you are not saving to that location its been noted to affect this.

If not, what OS are you on?