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Photoshop - save for web error

New Here ,
Apr 01, 2020 Apr 01, 2020

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Hi-

I'm all of a sudden getting an error message when I try to Save For Web...

I re-started, re-installed photoshop, and still I get this error. 

Anyone know how to resolve this?

 

Screen Shot 2020-04-01 at 12.00.11 PM.png

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Adobe
Apr 03, 2020 Apr 03, 2020

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Hi there,

 

We are sorry about the issue you are facing with Photoshop 2020 while trying to Save for Web.

 

Would you mind going to the System Preferences for Mac then navigate to Security and Privacy > select the Privacy Tab > Select Accessibility from the list on the left and add Photoshop to the list. Also, grant Photoshop permissions to the Files and Folders then restart the computer to check if that helps.

 

You can also try to reset the preferences of Photoshop to check if that helps. You can check the steps in the link mentioned below.

https://helpx.adobe.com/in/photoshop/using/preferences.html

 

Note: Please take a backup of your Actions, Presets, Plug-ins, etc. before resetting the Preferences.

 

Regards,

Akash

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