Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Photoshop saves corrupt files

Explorer ,
Jan 26, 2018 Jan 26, 2018

Copy link to clipboard

Copied

Many of the files I save these days open back up with horizontal stripes of corruption across one or more layers.   It's like a few rows of pixels that has become scrambled.  Sometimes chunks of a layer has been deleted completely. Like imagine using the square selection tool and deleting random squares across the image.

I work on fairly large files (up to 20 gb) and 30+ layers.  I save them as PSB files.  I work on an iMac Retina 5K 27" late 2015 with 64GB of RAM.   AMD Radeon R9 M390 2048 graphics card.  I'm in Photoshop CS6 and Using El Capitain. 

Could this be a RAM issue?

Could this be a graphics card issue? 

Views

851
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 26, 2018 Jan 26, 2018

Copy link to clipboard

Copied

Try disabling the Graphics Processor. Preferences > Performance and in the bottom right uncheck Use Graphics Processor. Then close and reopen Photoshop.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 26, 2018 Jan 26, 2018

Copy link to clipboard

Copied

thank you, but I already have that disabled...

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 28, 2024 Jan 28, 2024

Copy link to clipboard

Copied

LATEST

Hi Sam, did you ever solve this issue?

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines