Photoshop saves main file when saving smart objects

[daniela91281617]

Hi all,

I'm working on several large photoshop files that contain high resolution .TIF files, and need to work on the smart objects within the files to change text values and then bulk render. The only issue is that there are hundreds of product images that need to be changed and Photoshop decides to save the main file every time I save a smart object - the main PSB file saves too. (In this case, it's "# HOME #.psb")

This happens almost every single time and prevents me from doing any work.

As the main PSBs need to be accessible by our graphics team, it's stored remotely on a server, which makes it even slower when it decides to save itself - the file is over 20GB.

Any help would be greatly appreciated!

Dan

[c.pfaffenbichler]

Photoshop decides to save the main file every time I save a smart object

That does not sound plausible, but then again if it’s a bug that would have to be expected …

Might the main document simply still be saving from a previous invocation because of its enormous size?

Do you have Scripts or Actions linked to events in File > Scripts > Script Events Manager?

Might you accidentally be hitting cmd-S too often?

What is your Photoshop > Preferences > File Handling > Automatically Save Recovery Information Every … setting?

[daniela91281617]

Thanks for your reply,

It's a very strange occurrence. It's not saving whilst I'm working on the SO, and that's the weird bit, because it starts saving the large 20GB file before it saves the smart object that I've attempted to save.

No scripts are enabled and the recovery settings are set to 10 minutes apart.

I've transferred the PSB to a local SSD and set scratch disks to the same SSD to see if that improves it, otherwise I'll just assume that it's a bug or an auto-save.

[c.pfaffenbichler]

I think the auto-save should not register anyway but I am not 100% sure.

How long does the containing document roughly take to save?

Could you post a screenshot (in non-tabbed View, so with both the containing doc and the SO visible as individual windows) before and after you start the save of the SO?

[JJMack]

daniela91281617  wrote

Hi all,

I'm working on several large photoshop files that contain high resolution .TIF files, and need to work on the smart objects within the files to change text values and then bulk render.

Dan

I do not quite follow your work-flow.  Are these large Photoshop files mockup templates that contain Smart object layers that will have their Object Replaced or Updated by editing the Object.   If that is the case the Large Photoshop Template files should not be updated by overwriting it.  All that should be saved out us a output populated product mockup file like a jpeg file. The opened template document should be closed without saving any updated smart object layer. You do not want to change your master template file.  If the master template file is on a network file all user use.  If Photoshop lock that file for updated when a user opens the file it could well lock out other users.  Perhaps if you set that file attribute to Read only.  Photoshop will not lock the file for exclusive use.

Adobe states that Adobe does not support network files.  It is not that  network file sharing does not work.  Its because networks can have problems and there can be contention for files.  Adobe does not supply any shared library system other than Adobe Cloud Libraries.  I do not use Adobe Cloud libraries and I when a users shares a library the library is synced to a local copy on the users machines. So all users in the case would have their own copy the the master template file in their shared cloud library.  The master files would be a synced copy on each users machine. A local file.

[daniela91281617]

Thanks JJ, I've now moved it to a separate SSD that is only able to accessed by me - the issue still happens annoyingly, so I'm now sure it's nothing to do with the server. The TIF files are all mockups by our parent company that were sent to us to rebrand to our company specs.

I have just attempted to save another product image SO and the same thing happened again. I pressed the X on the smart object to close it and clicked "Save" on the popup in case it was the excessive use of Cmd+S, but the same thing has happened again.

On the modified SO, bottom left, it's saving 2 documents again.

I appreciate this is a very weird instance and I couldn't find anything about it online!

[c.pfaffenbichler]

Could you please posts two screenshots that include both complete untabbed document windows

• one before you invoke the close/save and

•  one immediately after

?

[JJMack]

From what you have written I do not know exactly what your work-flow is or know why your mater file would even be written out saved?  Updating a smart object layer should not save you master file.    Can you post a step by step way we can reproduce your process? The save you do should only cause Photoshop to updated the open document smart object layer you opened. The save should save the temp work file Photoshop opened for the smart object content. The Temp file should still be in you users temp space Photoshop should not deleted it till you close the master document. The open document smart object should be updated to reflect the changes you made saving the temp work file.

The temp work file could be a PSB or a Photoshop supported image file. That depends on  the master document smart object layers object that was opened.

[JJMack]

In both of your screen captures you seem to show file " # Home #.psb" being saved and hung at 81% and 80%.  If this file is the master file the contains the smart  object layer that you are editing the object.  Did you X out the wrong document and you are saving your master that you are editing one of its smart object layer's object.

Why is " # Home #.psb" being saved if you did not use save on the master opened document?

Have you reset your Photoshop Preferences and Photoshop tools?

[daniela91281617]

Sorry for all the confusion:

The steps are this,

Master file contains all of the smart objects which are all different products that we sell.

I double click one of the smart objects to edit it.

In the smart object there is another smart object that contains the dimensions box.

I double click on that smart object to edit it.

I change the value of the dimensions box using the text tool.

I attempt to save the dimensions box smart object by pressing X on the SO tab (it also happens when I Cmd+S)

The tab doesn't close because it attempts to save the master file.

It only closes once the master file fully saves and can then save itself.

I then try to save its parent SO to update the master file, the same thing happens.

I'll try and do screenshots when I return to this project this afternoon, thanks for all your help!

[c.pfaffenbichler]

I’m getting royally annoyed by this tabbed view that prevents us from seeing pertinent elements of the other windows.

But as it looks like the containing file is plainly not saving at the time you open the SOs there seems to be something very peculiar going on.

What have you done for general trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[JJMack]

The quality of a screen capture video for a large complex document in tab view without audio commentary is not  something that can be followed well.

It look like you are not giving us the details steps we asked for.

You stated You have a Master Document that has all you products in each product is a smart object layers and in that layers smart object there are layers and one of those layers is a smart object layer  that object also contains layers  some those layers are text layers.

So If you open a Products Smart Object layer Object a Work document will open so you cans work one the Object layers.  In the work document there is the smart object layer with the Products specifications.  If you open that smarts Object layer's Object you can work on its specification.  A second work document open so you can work on its  text layers.  If you change that second work document and close+save it. The work document will be saves and closet out of Photoshop and because you committed changes to the document the first work file smart object you opened will be updated by Photoshop.  If you the Close+Save the first product work file the work file will be saved with changes because its smart object has been updated.  So the first work document will be saved and closed out of Photoshop and Photoshop will updated the master document Products Smart Object layer's Object you opened to to work on.   So if Photoshop correctly all that will be open in Photoshop is the master document.  Two work document would have opened  been worked on and  closed and saved in sequence only two work document will have been saves, The Master document should still be opened in Photoshop with an unsaved updated smart object layer.

In your video I see at least  five open document at some point in time. The video started with two open document. If you update two smart objects in your process I should see four tabs. However, I see five. Your are either leaving some import details out  your proces or you have are serious Photoshop Problem that need to be reported to Adobe Support it beyond the scope of this user forum.

Perhaps uninstall Photoshop and using Adobe cleaners before reinstalling Photoshop will help if this is a Photoshop problem.

What is saving the Master document??????

I also do not understand why you would want a master document with all your products in it. That just makes a  huge document that will have poor performance in in Photoshop it size and complexity will just grow and it will be a nightmare to maintain because if its complexity size and slow performance.  Maintaining  a GigaByte Master PSB file with Photoshop IMO is not something you should want to do.  Smart object within smart objects just add to the complexity. IMO you should redesign you whole workflow design something that is more useable, user friendly and better performance.