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Photoshop saving as Acrobat file instead of psd

New Here ,
Apr 12, 2021 Apr 12, 2021

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I upgraded to Photoshop version 22.3 and psd files are automatically being saved as Acrobat, even when I choose psd from the options.  I uninstalled 22.3 and reinstalled 22.2 and it is doing the same thing.  Any advice?

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Bug, Problem or error, Windows

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correct answers 1 Correct answer

Adobe Community Professional , Apr 14, 2021 Apr 14, 2021
Since the files have a .psd extension, then they are Photoshop files. You can launch Photoshop and choose File > Open. It's only double-clicking that your computer has gotten confused about. It's what I said in my second bulleted point above: you need to reset the .psd extension to open in Photoshop instead of Acrobat when double-clicking in Mac Finder or Windows File Explorer. Mac: https://www.macworld.com/article/231567/change-default-app-macos.html Win: https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b-3505-f10a32e1894d...

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Please clarify the issue:

  • Are the files getting a .pdf extension instead of a .psd extension?
    or
  • Do the icons in Finder / File Explorer have a PDF icon (file association reset)?

~ Jane

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New Here ,
Apr 14, 2021 Apr 14, 2021

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The icon for the file is Acrobat, but in Properties it says it is a psd file.  If I double-click the icon (psd) to open, the file tries to open as Acrobat and not Photoshop.

p.s. All of my old psd files have been converted to Acrobat as well.

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Since the files have a .psd extension, then they are Photoshop files. You can launch Photoshop and choose File > Open. It's only double-clicking that your computer has gotten confused about. It's what I said in my second bulleted point above: you need to reset the .psd extension to open in Photoshop instead of Acrobat when double-clicking in Mac Finder or Windows File Explorer.

 

~ Jane

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Thank you.  I can now see the files as psd icons.  Appreciate your help!

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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You're welcome, @defaultjztymatcobgd, I'm glad it's working now.

 

~ Jane

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Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Have you tried right clicking on the PSD file, choosing "Open with > Choose another app", and then when it asks what program you want to use, choose Photoshop + click the checkmark box at the bottom that says "Always use this app to open .psd files"?

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