Skip to main content
D
defaultdtkq0iy3fiap
Participant
July 14, 2021
Question

Photoshop says not enough storage space

  • July 14, 2021
  • 5 replies
  • 11986 views

Blue pop up which says "This request cannot be completed because there is not enough storage space on your device". However I have currently used 24 GB out of 32 GB on my iPad and I checked my iCloud storage and I have only used .56% of my 100 GB. I am occasionally able to open files but often cannot save changes or complete actions.

    5 replies

    C
    carolinet24539658
    Participant
    September 11, 2022

    I am getting this same issue.  I have plenty of capacity on my ipad.  Attached image shows 512GB capacity with 363.56 available space. Thanks

      E
      Adobe Employee
      ekimwahs
      Adobe Employee
      June 16, 2023

      Can you grab a screen shot of the error you are hitting? On the available space number shown, is that after Photoshop is launched and the tile you are working on is opened?

      R
      RonCaster
      Participant
      January 20, 2025

      It is due to RAM. Apple devices have low ram. My iPad 9th Generation shows same error. Buying apple and getting this RAM outage is horrendous. Please resolve it. Even after almost 2 years, same thing.

        B
        BrandyTheWickedLeo
        Participant
        April 8, 2022

        Mine is doing the same thing, I have used 3 GB out of 100 GB. I even made a google photo to save my designs on because I went through and deleted all the designs to free up space I already have. I'm using an iPad Pro updated to IOS 15 and the photoshop is completely up to date. I'm not entirely sure why its doing it. I'm not even able to work right because of this problem. 

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        April 8, 2022

        The space the application is talking about is the space on your device, not the Adobe cloud account. How much free space is on your device? Photoshop requires a minimum of 2GB free on your device to run.

        D
        dalton23001983rrmg
        Participating Frequently
        February 4, 2022

        I am having this issue as well. I have plenty of space on my ipad...? Has this been resolved?

         

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        February 4, 2022

        What are the document dimensions and number of layers of the file you are opening? What does iPad settings/About/ Available show you have on device when you have one of the files open?

        D
        dalton23001983rrmg
        Participating Frequently
        February 4, 2022

        I'm trying to create a new file so zero layers. I deleted all my other files to "create space" and its still not letting me open Photoshop on my ipad? I can't even use it and I'm paying for it which is a bit frusterating. I'm only using 20 gb of space on my ipad

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        July 15, 2021

        What are the document dimensions and number of layers of a typical file you are opening? What does the iPad settings/ Aavailable say when you have on eof the files open?

        Michael J. Hoffman
        Community Expert
        Michael J. HoffmanCommunity Expert
        Community Expert
        July 15, 2021

        What iOS are you running, and what version of Photoshop?

         

        If you have the latest updates (as of this writing, iOS 14.6 and PS 2.6.1), you may want to report this issue on the Photoshop for Mobile Feedback forum:

        Photoshop Mobile

         

         

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices