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KenJere
Participant
April 5, 2018
Answered

Photoshop scales down images opened

  • April 5, 2018
  • 4 replies
  • 2222 views

I have the latest update of Photoshop CC 2018. About 2 months ago after a new update I got this weird issue when opening files from Brigde; all the files opens up as small thumbnails that I have to rescale to make them fit the scree. Hitting Fit to screen only make the files thumbnail size again, and if the file opens in the same window as one of the already opened files that I have resized, it will collaps all the files in that bundle to small thumbnails...  Choosing Open With Photoshop from Windows Explorer opens the files normally, but that is not an option really. Any idea what may cause this? It's extremely annoying and it slows down my workflow.

    This topic has been closed for replies.
    Correct answer Kukurykus

    For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

    4 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    May 15, 2018

    Hi All,

    This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. Checkout the list of fixed issues here: Fixed issues in Adobe Photoshop CC

    Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

    Update Creative Cloud apps

    Regards,

    Mohit

      Kukurykus
      Kukurykus
      Legend
      May 15, 2018

      After 3 months if finally works again!

      K
      KenJereAuthor
      Participant
      April 5, 2018

      What an utterly strange bug... I had the toolbar moved, so moving it back fixed the issue. Thanks alot

        Kukurykus
        Kukurykus
        Legend
        April 5, 2018

        What is utterly strange you can open files in normal size by choosing 'Open with Photoshop', can you? Noone mentioned in other theards it may work - but I tested it now (both by Bridge and Windows) and it doesn't make diference, so are you sure your Tools Bar was undocked while using this method? Please also specify you did that by Bridge or Windows. THX!

        K
        KenJereAuthor
        Participant
        April 5, 2018

        I had the toolbar on the right side of photoshop, so i moved it back to the left position and then opening files from Bridge worked just fine. Before that I could open files withouth any issues from Windows Explorer, but not via Bridge.

        A
        Anonymous
        April 5, 2018

        Hi

        Try resetting Bridge preferences

        Troubleshoot Adobe Bridge for freezes and performance issues

        Kukurykus
        KukurykusCorrect answer
        Legend
        April 5, 2018

        For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

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