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mikes79966133
Participant
December 4, 2020
Question

Photoshop seems to have a major memory issue with the new 2021 release

  • December 4, 2020
  • 3 replies
  • 1548 views

Hello!

 

Just reporting an issue. Photoshop is filling my hard drive with upwards of 20-30 GB of data when in use throughout the day. Closing and re-opening it fixes the problem, but I have never had a temporary data problem like this before with PS, at least not this bad. Not sure what is up, but that doesn't seem good. 

 

Running Windows 10 v10.0.17134

 

Adobe Photoshop 2021 v22.0.0

 

    This topic has been closed for replies.

    3 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    December 7, 2021

    Hi all, I'm wondering also if the very big number of huge brushes and other presets one can load by default has not a bearing on the memory needs of Photoshop.

    S
    sjjn
    Participant
    August 10, 2021

    After the latest update I am also now getting this memory error message constantly. It is nearly impossible to get anything done.  This definitely is a new occurrence as I have been working with this program for years and have never experienced it. I'm on Windows 10 with 16GB of Ram and a seperate scratch disk with 500gb. I've tried all the suggested workarounds to no avail.  Frustrating. 

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    December 4, 2020

    It sounds perfectly normal. It's called scratch disk and is used by Photoshop as temporary storage whilst carrying out operations that cannot be done in system RAM. With large files I see mine using more than 100GB. It is not new to this version, scratch disk has always been used by Photoshop.

     

    Dave

     

     

    M
    mikes79966133Author
    Participant
    December 4, 2020

    It must not be clearing scratch data, so this is atypical to my experience, and I've been using Photoshop professionally for over 5 years, and as a general user for over a decade. I am familiar with scratch disks filling up, but the data clears when documents are closed. It seems like I have to kill the whole program now to get the same result. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    December 4, 2020

    It's recommended to not use your HD that the OS and Application are located on.

    Either build a partition or use an external as the scratch disk.

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