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Art K
Participant
May 12, 2019
Question

Photoshop shortcuts keep changing by itself every single time I restart the app.

  • May 12, 2019
  • 2 replies
  • 7218 views

I'm using CS6 Photoshop (Mac).

Suddenly its shortcuts stopped working and I tried to use drop down menu with my mouse. then I found that the shortcuts looks funny and messy without me touching shortcut settings whatsoever.

I restarted Photoshop, then it's now different sets of them, almost alien language to me, and I restart the app then another funny sets of shortcuts.

I've read another person experiencing similar situation but she's using CC and that her problem was to do with syncing issues but mine is not.

I'm wondering how I can fix this problem and is there a possibility that my computer is hacked or something????

Please help..It scares me..

    This topic has been closed for replies.

    2 replies

    Participant
    April 13, 2020

    Hey, I know this thread is very old, but I couldn't help but notice that you are using a Korean keyboard, which I do as well. My theory is that if you boot photoshop up with the Korean keyboard selected, it messes the shortcuts up.

    Participant
    November 21, 2021

    THANK YOU! I was having this problem, and it turns out that having the Japanese keyboard enabled was what was causing this. 

    JJMack
    Community Expert
    Community Expert
    May 12, 2019

    It sound like your User ID Photoshop Preferences may have become corrupt.  Try using menu Edit>Keyboard Shortcuts

    Option+Shift+CMD+K use the Set pulldown and select Photoshop Defaults and click OK.  Close and restart Photoshop see if shortcuts have been fixed.

    JJMack
    Art K
    Art KAuthor
    Participant
    May 13, 2019

    Thank you JJMack for answering my question:)

    After restarting my computer like 5 times, it suddenly returned to normal. Actually this thing happened a month ago as well, but at that time, restarting the computer about twice fixed the issue, so I didn't even bothered to ask question.

    This time it wasn't and I was scared..and I didn't want to make it default since I have changed quite some shortcuts myself. I wonder if I can save the current set of shortcuts, so that I can reset the setting at any times like this.

    But for now, I'm back to work..at least:)

    Thanks a lot, I'll try your method if it happens again.

    May 13, 2019

    https://forums.adobe.com/people/Art+K  wrote

    I wonder if I can save the current set of shortcuts, so that I can reset the setting at any times like this.

    Instructions on how to save shortcuts here

    Customize keyboard shortcuts in Photoshop