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Photoshop showing black screen and color pallet

New Here ,
Sep 17, 2021 Sep 17, 2021

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Photoshop opens up new document or images in black color overlay on it. Please have a look at the images attached for your reference. 

 

Awaiting your suggestion to fix this issue. 

 

System : ASUS ZenBook Pro Duo

NVIDIA GeForce RTX 2060 

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Windows

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Adobe Community Professional ,
Sep 17, 2021 Sep 17, 2021

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Maybe try this :  Go to Preferences >Technology Previews and check Deactivate Native Canvas. Then quit and restart Photoshop; any better? 

Or, try disabling GPU in preferences, better? 

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Hi @anuraje64903699 ,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using? Are you using a tool/software to calibrate your monitor?

 

If the steps suggested by thedigitaldog don't help, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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