Photoshop shows only black and no image

[timmbolicious]

I opened a JPEG in PS but it is not visible, only a black background, although the image and its layer should be visible. How can I fix this?

{Thread renamed by moderator}

[Sahil.Chawla]

Hi there,

That shouldn't be happening, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Also, please let us know the version of Photoshop and the operating system you're using.

Regards,
Sahil

[timmbolicious]

Amazing, it worked! Thank you so much!

What is "Use Graphics Processor" usually for? Does it have consequences when it´s switched off?

Thanks again for your help!

[Guest]

Hi

You will lose some functionality that's requires a GPU, more info

https://helpx.adobe.com/ie/photoshop/kb/photoshop-cc-gpu-card-faq.html

Try updating your GPU driver from the manufacturers website, also try setting the drawing mode to basic in advanced settings

[Derek Cross]

Check to see if it will open in another application, if not it may be a corrupt JPG.