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When I launch Photoshop, the Splash Screen shows up. Then the app opens and the Splash Screen still shows on Mission Control as an active window. If I click it, it does nothing. If Photoshop window is not minimized, it shows two Photoshop instances. This is driving me nuts! Video attached for reference.
Photoshop version 26.11.00
MacOS Tahoe 26.0.1
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Hey, @igoroliveiragg. Welcome to the Photoshop Community. I've moved your post to the Discussions. I'll need more info to help you figure this out.
Did Photoshop close normally the last time it worked?
Try these steps to get Photoshop to launch:
Ensure there are no stale preferences in your Photoshop. You can go to the location of the preference folder below and rename it to back it up. (https://adobe.ly/3u7u84j) This method is more effective compared to the in-app Reset Preferences at quit method.
macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.
Library > Preferences > Adobe Photoshop [version] Settings
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025.old)
This will give a fresh start to Photoshop as a new installation. Also, have you tried using Photoshop (beta)? Go to Creative Cloud > Apps section > Beta Apps tab.
Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)
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This has been happening for a while now, and yes, closed normally last time I lauched it.
Tried all that, still same error. I will not try the beta version, I prefer to use the currently released stable version.
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the same thing is happening to me. The splash screen just do not close after the start-up process complete.
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Please upvote the post so more people can see it.
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