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Photoshop stuck on hand tool

Explorer ,
May 16, 2022 May 16, 2022

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The only tool on my screen is the hand tool. Nothing else works. I tried restarting the program and nothing works

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New Here ,
Nov 05, 2022 Nov 05, 2022

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Did you ever figure out how to solve the hand tool problem?

I have the same problem as you had with the new photoshop 2023

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New Here ,
Nov 11, 2022 Nov 11, 2022

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I also have this same problem, I closed and reopened. It worked for a few minutes again and then suddenly stopped letting me use tools again

 

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Explorer ,
Nov 11, 2022 Nov 11, 2022

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Hello Igal and Haley- I still have the same problem. I have tried everything and given up. Illustrator and Photoshop, same thing. So dissapointed in Adobe for not fixing this problem!!!!!!!!! We pay a monthly fee and these problems should be taken care of. I wish I could help. I have to save what I'm doing quite often 😞

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.

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New Here ,
Nov 16, 2022 Nov 16, 2022

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Nothing special, but I reset the prefs by going into General Preferences>General>Reset on Quit, as sugested in the 3 post.  Restarted the computer (mac) and opened a PSD file immediately before starting anything else and it worked for me.  This happens to me 2-3 times a year.

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Community Beginner ,
Dec 03, 2022 Dec 03, 2022

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Pressing shift+spacebar solved the problem on my mac.

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New Here ,
Dec 28, 2022 Dec 28, 2022

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 this actually works 

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New Here ,
Jan 02, 2023 Jan 02, 2023

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works for me !!!!

thank you

 

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New Here ,
Feb 09, 2023 Feb 09, 2023

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wow thanks, that worked me for

 

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New Here ,
Apr 25, 2023 Apr 25, 2023

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This worked!!!

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Thank yoU!! this worked for me.

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New Here ,
Dec 08, 2023 Dec 08, 2023

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This worked on mine! But everytime I push the space bar it goes back to the hand tool.

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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That is as designed behaviour . When you press space bar while other tools are selected , it lets you pan . 

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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SOLVED (for me at least)

system settings > accessibility > keyboard > turn OFF 'full system access'

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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Try system settings > accessibility > keyboard > turn OFF 'full system access'

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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Posted this solution a while ago - seems to have disappeared.

On a mac: system settings > accessibility > keyboard > turn OFF 'full system access'

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Community Beginner ,
Jul 21, 2023 Jul 21, 2023

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Having this same problem. Sometimes I'm just really dissapointed in Adobe not fixing their bugs.

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New Here ,
Jul 26, 2024 Jul 26, 2024

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A year later, still not fixed.

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New Here ,
Oct 13, 2023 Oct 13, 2023

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so almost every day now both illustrator and photoshop will get stuck with on the hand tool and there is no way i can figure out how to get it off short of restarting the whole computer restarting the programs does not work and when it happens or about to happen it will not let the space bar register so its acting like there is no spacebar but it definatly works im using it to type this.
this is photoshop 24 and illustrator 23 both up recently updated to newest versions available on 

macOS 14.0

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New Here ,
Dec 11, 2023 Dec 11, 2023

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REASON FOUND! ITS WACOM!!! I removed everything connected to the tablet, turned off the table itself and restarted the computer. Everything worked

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

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I don't know who marked this post correct, but I've unmarked it.

janee_0-1702503933165.png

 

The most likely reason is that another application has taken over the shortcut.

 

 @KarinK ~ is this resolved for you?

 

Jane

 

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New Here ,
Sep 24, 2024 Sep 24, 2024

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You have not upgraded to the new Apple OS None of the photoshop tools worked untile I re booted twice, your guy couldn't connect to my computer so he could not see what was going on - this was after 4 attempts than the line went dead  (did not disconect just could not hear anything

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