Photoshop thinks my laptop is a new device everyday, forces "deactivate a device."

Question

About three days ago, I ran Photoshop and it said I was on a new device, and that I was already on logged in on two devices and needed to log out of one.  The requester listed the IDs of my current laptop and an older one.  I cloccked the option to log out of the older laptop I have not actually used for quite some time.  However, the next morning, the first time I tried to open PS I again got the same message, and this time it listed the same system ID twice, the one I am currently using, citing one as first activated two days ago, and one as first activated yesterday.  So, something has changed so that every morning even though it wakes up on a device with the same ID, it thinks it is on a new device.  This seems to be a bug in understanding that it is not on a new device the first time it is run each day, because I can open and close it the rest of that day with no problem.  Is this a new bug from an update?

D Fosse · Accepted Answer

There's been a few of these recently - apparently there's been a glitch in the licensing, like a server outage or something.

What you do is log out of the machine listed as the one you're actually sitting at. Then sign in normally. This should return everything to normal. If it happens again, do it again.

I've seen this once, maybe a year or two ago. Never happened since.

charlesb21542643 · Answer

I'll keep these in mind - I used the tactic of logging out the machine I was on, each time, then today the issue did not recur.

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