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Wurstkrapfen
Wurstkrapfen
Inspiring
June 12, 2024
質問

Photoshop unable to edit video anymore / Video editing removed?

"unable to open "*.mp4" because Photoshop with this version of Windows does not support video"

 

Whats going on with PS 25.9?

This worked fine in the past.

It is the same Windows base version (windows 10).

This is not an issue with the video file, all my old videos I used to edit in the past also won't open anymore.

    返信数 12

    D
    defaultpxfzp4i7byyy
    Participant
    March 13, 2025

    I am on a mac and can also no longer open ANY videos in ANY version of photoshop. Not mp4s or mov files. Very frustrating.

    Multipasser
    Multipasser
    Inspiring
    December 18, 2024

    What the hell?

    latest 25 does not open video's anymore it crashes on my iMac Pro ???

    I dont understand how ive been importing video's daily and painting on them and now suddenly I can't anymore 'because' cpu is old ??

    Wurstkrapfen
    Wurstkrapfen作成者
    Inspiring
    October 18, 2024

    And now Photoshop as a whole is rejected to update because of AVX2.

    Wurstkrapfen
    Wurstkrapfen作成者
    Inspiring
    August 19, 2024

    Now I'm getting a popup message about the CPU thing telling me I can't do video when I want to use the "quick select" tool.

     

    Is this a bug or is this tool also not working with my old CPU (drawing the rectangle to auto select works, just the clicking objects part does not)?

     

    I PS going to get less and less usable until I upgrade?

    Wurstkrapfen
    Wurstkrapfen作成者
    Inspiring
    August 2, 2024

    Is "import as image sequence" also gone because of this?

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    August 2, 2024

    Still seems to be listed in the helpx

    https://helpx.adobe.com/photoshop/using/importing-video-files-image-sequences.html

    but it does not seem to work for me, either. 

    funkysandman
    funkysandman
    Participant
    June 28, 2024

    same here

    Ratspootin
    Ratspootin
    Participating Frequently
    June 26, 2024

    @WurstkrapfenWhat's your processor?

    Ratspootin
    Ratspootin
    Participating Frequently
    June 26, 2024

    Photoshop version: 25.9.1 or 25.9

     

    Computer Specs
    OS: Windows 10 64-bit, version 22H2 [latest version of Win10]
    Processor: Intel Core i7-3770K CPU @ 3.50GHz
    RAM: 32.0 GB
    GPU: nVidia RTX 3070, driver version 555.99 [latest version of GPU driver]

     

    Steps to reproduce:
    1. Open Photoshop 25.9.1
    2. File -> Import -> Video Frames to Layers

     

    Expected result:
    A Windows Explorer "Open" prompt asking which video file I'd like to import.

     

    Actual result:
    Adobe Photoshop Error pop-up: Could not complete the video frames to layers command because Photoshop does not support video on this version of Windows.

     

    Workaround:
    Roll back to Photoshop 25.7

      Wurstkrapfen
      Wurstkrapfen作成者
      Inspiring
      June 26, 2024

      So they really messed that up.

      M
      MMLGD
      Participating Frequently
      September 10, 2024

      What I'm thinking is they didn't just drop AVX support for Premiere/After Effects/Media Encoder 24, and Bridge 14--I think they dropped AVX support for the entire Adobe line and it's just undocumented for Photoshop since, well, outside of us gif makers, how many people are dropping video into Photoshop?


      Most designers in our company (which is worldwide) use that function. Do you have a link to check out which processors have this limitation? I have an Apple M3 Max and it just stopped working. 

         

       

      Ratspootin
      Ratspootin
      Participating Frequently
      June 25, 2024

      Same. I had to roll back to Photoshop 25.7 to get video support back.

       

      25.9.1 and 25.9 both threw a "could not complete the video frames to layers command because does not support video on this version of Windows" error when I tried to use Import -> Video Frames to Layers. This error happens before you even get to choose what file to import so it's not an issue with the video itself. Not sure what changed with 25.9.

       

      Computer Specs
      OS: Windows 10 64-bit 22H2
      Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
      RAM: 32.0 GB
      GPU: nVidia RTX 3070

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      June 12, 2024

      @Lumigraphics I doubt very much it's 32bit as Photoshop requires a 64bit OS

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