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already tried reinstalling several times
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Hi
Try using this tool to uninstall the Creative Cloud app
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Then download and reinstall
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#download-links
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already tried reinstalling several times
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See if any of this helps
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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already checked out but still the sam error but thanks