Photoshop will not open any .jpgs. I get ‘can not open file due to program” error.

[notneeded203]

I have a very high end new computer I just got done building...

I9 3.2ghz processor. 
nvidia GeForce 4070 ti gpu

64 gb ddr5 ram 

dual 2 TB gen 5 SSD's

on board intel uh700 graphics (not assigned to photoshop)

win. 11 pro

newest version of Adobe photoshop installed as of march 8. I believe 26.4 is the version.

this thing is a rocket ship. I do a lot of graphics, video and audio production and this thing is flawless and stupid fast. The ONLY issue I have is with photoshop. Whenever I try to open a .jpg file, I get "can not open this file due to a program error.'

i tried all of the self helps. Uninstall, reinstall. Deleted remnants in registry to make sure all traces were gone. Disabled high end video card and disabled on board video to test both. Did all of the suggested fixes from photoshop themselves. Tried 4 different past versions. Like I said, I did everything. brand new nvidia driver as of march 7. . Went as far as uninstalling windows and reinstalling it. None of this worked. Any advice? I see a lot of people here with the same issue and even tried their fixes. Still nothing

Appreciate you taking the time to read this and perhaps offer some fixes.

im just about ready to just give up and cancel my subscription.

its pretty frustrating knowing that Adobe has known about this issue for a few years and have chosen to not to do anything. 

-Marc

[Ged_Traynor]

@notneeded203 have a look here to see if it helps

https://helpx.adobe.com/ie/photoshop/kb/program-error-opening-psd.html

[D Fosse]

Can you open other file formats than jpeg? (since you specifically mention jpeg).

Dual graphics is a known problem with laptops, which can cause a very wide range of issues. The very first thing you need to do is disable the Intel UHD 700 completely.

Uninstalling and reinstalling won't do much. The important thing is to go into your Windows user account and clear the Photoshop settings folder (aka resetting the preferences). This is the entire app configuration and deleting it returns the app to clean factory state. Corrupt preferences can cause inexplicable behavior that looks like application bugs.