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Participant
March 24, 2023
Answered

Photoshop will not open photos

  • March 24, 2023
  • 1 reply
  • 411 views

My photoshop updated to the latest version today for Windows. 

when I attempt to open ANY photo, either in PS directly or from LR, the photo will not open and looks like a strobe light. 


I have updated Windows and uninstalled and reinstalled Photoshop. 

please help. 

This topic has been closed for replies.
Correct answer kglad

open photoshop preferences>technology preview>check "disable native canvas"

restart photosh

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 24, 2023

open photoshop preferences>technology preview>check "disable native canvas"

restart photosh

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

Participant
March 24, 2023

THANK YOU SO MUCH! 

kglad
Community Expert
Community Expert
March 24, 2023

@jamess91317611 

 

you're welcome