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Participant
October 8, 2022
Question

Photoshop window always moved after sleep mode / MBP clamshell & studio display

  • October 8, 2022
  • 2 replies
  • 841 views

The Photoshop window is always displayed as follows after idle mode or after closing the lock screen, which is starting to annoy me a bit. LR for example or Premiere do not do this.

My colleague's MBP (last intel model also with osx 12.5.1) with my Studio Display does not do this.

 

I have an Apple Studio Display with a MBP 14" in clamshell mode or oben same effect

 

This topic has been closed for replies.

2 replies

sonv6633575
Participant
December 9, 2022

I am having the same issues. I have windows placed in my secondary monitor and when I wake up the computer from a sleep all the photoshop windows move to the left hand side on my primary monitor.

Mac Studio, Monterey 12.6, PS2023 24.01

NB, colourmanagement
Community Expert
Community Expert
December 14, 2022

Perhaps try resetting Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop.

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

Jeff Arola
Community Expert
Community Expert
October 8, 2022

Yes this happens to us with a Mac Studio with an external 1920 x 1200 display running photoshop 23.5.1 on macOS Monterey 12.6.

 

If one turns off the application frame in photoshop, then just the documents windows move.

 

Some other non Adobe applications like UTM exhibit the same behaviour after waking from sleep.

 

Still occurring with photoshop 2023 (ps version 24.0.1) running on the same Mac Studio with macOS ventura 13.0.1

 

Still occurring with photoshop 2023 (ps version 24.1) running on the same Mac Studio with macOS ventura 13.1